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Wendy's Crew Leader

2 months ago

San Diego, California, United States WKS Internal Wendy's Full time
{"Job Summary

As a Crew Leader at WKS Internal Wendy's, you will be responsible for ensuring the success of our restaurant by leading a team of crew members. Your primary focus will be on providing excellent guest service, maintaining a clean and safe work environment, and ensuring that all operational procedures are followed.

Key Responsibilities

* Lead a team of crew members to achieve sales and customer satisfaction goals
* Ensure that all operational procedures are followed, including food safety and quality control
* Maintain a clean and safe work environment
* Provide excellent guest service and resolve customer complaints
* Conduct regular team meetings and provide feedback and coaching
* Collaborate with other managers to achieve restaurant goals

Requirements

* High school diploma or equivalent required
* 3-6 months of restaurant experience preferred
* Ability to work a variety of shifts, including nights and weekends
* Strong leadership and communication skills
* Ability to work in a fast-paced environment
* Basic math skills and ability to handle cash and operate a point-of-sale system

What We Offer

* Competitive hourly wage
* Opportunities for advancement
* Comprehensive training program
* Discounts on food and merchandise
* A fun and dynamic work environment

If you are a motivated and team-oriented individual who is passionate about providing excellent guest service, we encourage you to apply for this exciting opportunity

Supervisory Responsibilities

This position has at least 2-3 subordinate supervisors reporting to him/her. They are crew, host/hostess and all floor positions. There are at least up to 30 employees who report to the subordinate supervisors and as many as seven employees on a shift.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

High School diploma or general education degree (GED); or preferred, but not required three months related experience and/or training; or equivalent combination of education and experience. Must be P.O.C. trained on all positions & complete company required training.

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job function, the employee may occasionally be required to stand; walk; sit; use hands to figure, handle and feel. He or she may also be required to reach with hands and arms; climb, stoop, kneel, crouch or crawl. The employee may also be required to lift at least 50 pounds at a time.

Employee may be exposed to high heat from grill and fryer equipment and may be exposed to cooking oils and other materials typically used in preparing fast food products.

There are no special vision requirements for this job position.

Age Requirements

Must be 18 years old or older

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level is usually moderate.

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