Customer Service and Policy Processor

6 days ago


Fort Mill, South Carolina, United States State Farm Insurance Full time

We are looking for a skilled and organized individual to fill the role of Customer Service and Policy Processor. In this position, you will be responsible for processing insurance policy changes and updates, handling incoming and outgoing phone calls, and preparing and processing insurance quotes and applications.

Key Responsibilities:

  • Process insurance policy changes and updates
  • Handle incoming and outgoing phone calls
  • Prepare and process insurance quotes and applications
  • Collaborate with team members to achieve office goals
  • Promote and cross-sell insurance products and services
  • Handle policy renewals and cancellations
  • Assist with claims processing and follow-up

Requirements:

  • High school diploma or equivalent required
  • 1-2 years of experience in customer service or insurance industry preferred
  • Excellent communication and problem-solving skills
  • Able to work in a fast-paced environment

Benefits:

  • Competitive salary: $55,000 - $75,000 per year
  • Medical, dental, and vision benefits
  • 401(k) plan with company match
  • Tuition reimbursement
  • Opportunities for career advancement

About Us:

At State Farm Insurance, we are dedicated to providing excellent customer service and promoting our insurance products and services. We offer a wide range of insurance products and financial services to individuals, families, and businesses.



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