Golf Cart Attendant

4 weeks ago

Diamond Bar, California, United States American Golf Full time

About American Golf

American Golf is a leading golf industry company with a rich history of innovation and excellence. With over 50 years of experience in golf course management, we have established ourselves as a trusted authority in the industry.

We take pride in our commitment to delivering exceptional service and experiences to our customers. Our team of skilled professionals is dedicated to maintaining the highest standards of course upkeep and ensuring that every visitor to our facilities has an unparalleled experience.

Job Purpose

The Golf Cart/Range/Bag Attendant plays a critical role in supporting the daily operations of our golf courses. This position requires a high level of guest service and attention to detail to maintain the quality of our golf carts and range facilities.

Responsibilities

  • Provide exceptional guest service by acknowledging and greeting members and guests, and providing instruction on proper cart handling and loading of clubs onto golf carts as needed.
  • Maintain golf cart fleet by performing duties including washing or detailing the carts daily, stocking cart amenities, removing trash after each use, ensuring proper fuel or power to carts, inspecting each cart for mechanical problems, and reporting any issues to a supervisor.
  • Maintain the range in proper condition by performing duties including ensuring an adequate level of range balls, collecting, cleaning or delivering balls, rotation of mats, ensuring functioning of lighting equipment, tee alignment, maintaining clean water in club cleaner and ball washer, trash removal, and ensuring proper fuel and oil levels for tractor.
  • Provide customer service by fielding member or guest concerns and directing them to a supervisor.
  • Perform routine maintenance on carts and range environment, including changing flat tires, changing spark plugs, and emptying trash cans.
  • Ensure continuity of customer service by training other cart attendants as requested.
  • Implement and support all American Golf initiatives and programs as requested by management.

Qualifications

  • The ability to operate the following equipment: golf cart, golf ball picker, ball washer, ball dispenser, pressure washer, and golf cart jack.
  • Excellent interpersonal communication and customer service skills are required for this position.
  • Valid driver's license required.
  • Education in golf or related field is preferred.

Working Conditions

  • Days and hours of work vary by schedule and business needs.
  • Evening, weekend, and holiday work will be required.
  • While performing the duties of this job, the employee may be required to stand for long periods of time, to walk, read, hear, talk, balance, climb, use hands, use fingers, reach, stoop, kneel, crouch, crawl, smell, taste, push or pull. The employee may be required to lift and carry objects weighing up to 50 pounds. Specific vision abilities required for this position include close vision, distance vision, peripheral vision, color vision, and the ability to adjust focus.

American Golf Corporation is committed to equal employment opportunities for all. We will not discriminate against employees or applicants for employment on any legally recognized basis, including but not limited to race, color, religion, genetic information, national origin, sex, pregnancy, childbirth, medical conditions, age, disability, citizenship status, uniform service member status, or any other protected class under federal, state, and/or local law.

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