Multilingual Front Desk Coordinator
7 days ago
We are seeking a highly organized and communicative Multilingual Front Desk Coordinator to join our team at Manuel Builders LLC in Conroe, TX.
About the Role:
- The ideal candidate will possess excellent customer service skills, both in English and Spanish, and be able to maintain a professional demeanor at all times.
- This full-time position requires strong organizational and time management skills, as well as proficiency in Microsoft Word, Excel, and email platforms.
- You will represent our company at the front desk, handle office operations, and assist with permitting, marketing, events, and customer support.
Responsibilities:
Customer Interaction:- Greet customers and visitors promptly, professionally, and warmly.
- Answer incoming calls, addressing inquiries in both English and Spanish.
- Keep the office clean, organized, and stocked with necessary supplies.
- Coordinate cleaning staff schedules and any maintenance.
- Assist with managing calendars/meetings for managers and employees.
- Handle all permitting needs for production jobs, including preparing, submitting, and following up on permits.
- Update permits in client dashboards and maintain accurate records.
- Assist with scheduling site evaluations and preparing change orders in client software.
- Update and maintain client information in the CRM, as needed.
- Assist with planning, scheduling, and executing company events.
- Coordinate décor and logistics for activities such as meet-the-builder events or holiday gatherings.
- Edit and send out marketing materials.
- Manage the inventory of marketing collateral, ensuring materials are current and well-stocked.
- Ensure that the sales office and design center consistently meet or exceed company presentation standards.
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