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Guest Services Attendant
2 months ago
Three Rivers Casino Resort - Porter
Job Type: Full-time
Position Overview:
The Porter at Three Rivers Casino Resort plays a vital role in ensuring guests receive outstanding service during their stay. This position involves welcoming guests, guiding them to their accommodations, providing insights about hotel amenities, and addressing any inquiries or issues that may arise.
- Welcomes guests and ensures timely assistance
- Guides guests to their rooms while detailing room features
- Adds value by resolving room-related concerns and maintaining a tidy lobby
- Delivers additional amenities and shares information about local attractions
- Stays informed about current promotions and room availability
- Undertakes other responsibilities as assigned by management
Work Environment: This role may involve exposure to secondhand smoke and requires adaptability to various weather conditions.
Physical Demands:
- Must be capable of sitting, standing, walking, carrying, reaching, twisting, bending, and squatting
- Ability to lift items weighing up to 50 pounds
- Commitment to providing Exceptional Guest Service is crucial for the success of Three Rivers Casino Resort, emphasizing kindness in all interactions.
Qualifications:
- Minimum age requirement of 18 years
- Possession of a valid driver's license is necessary
- Effective communication skills in English are required
- Compliance with alcohol and drug testing is mandatory
- Availability to work various shifts, including weekends and holidays
Compensation: $16.25 per hour