Case Analyst I

2 days ago


New York, New York, United States World Education Services Full time

Job Title: Case Analyst I

Job Summary:

World Education Services is seeking a highly skilled Case Analyst I to join our team. As a Case Analyst I, you will be responsible for examining case files, analyzing data from various sources, and ensuring the accuracy of case information.

Key Responsibilities:

  • Process files that focus on single credentials
  • Determine if each document meets WES' documentation requirements
  • Process applications within specified timeframes, checking for accuracy and consistency of assessment outcomes
  • Verify academic information entered by the client and ensure that the information matches what is reflected in the corresponding documents
  • Develop knowledge of designated systems of education and their academic documentation practices and policies and apply it to routine and unique cases
  • Become familiar with the end-to-end credential evaluation process and aware of the related dependencies
  • Maintain the security and privacy of applicant information

Requirements:

  • Bachelor's degree in a relevant discipline or equivalent experience
  • 1+ years of experience in credential processing and monitoring preferred
  • Proficient use of IT systems including Microsoft Office applications (Excel, Word, Outlook) and ability to learn new systems quickly
  • Experience with credential evaluations desirable
  • Foreign language skills desirable
  • Knowledge of international education and/or foreign systems of education desirable
  • Strong remote work and digital communication skills required

What We Offer:

World Education Services provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity or expression, veteran status, or genetics.


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