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Loan Escrow Specialist
1 month ago
We are seeking a highly skilled Loan Escrow Specialist to join our team at City National Bank. The successful candidate will be responsible for coordinating various functions within the Escrow and Insurance Servicing Unit, ensuring compliance with all policies and procedures as well as regulatory requirements.
Key Responsibilities- Perform quality control for all triggering events, including new, renewals, modifications, extensions, and increases, covering all aspects of the Flood regulation.
- Confirm and perform required maintenance on insurance, tax, and other collateral records created on the Loan System at loan booking.
- Review and verify the adequacy of insurance coverage and compliance with established policy and regulatory requirements at loan origination, renewal, modification, increase, or extension, and during the life of the loan.
- Process, forward, and monitor insurance outsourced Servicer for tracking and lender placement; review service providers' reports, perform inquiry/research on servicers' Tickler System, and issue requests for updated insurance to Insurance Agents, etc.
- Maintain ongoing insurance and tax records on all collateral.
- Review and disseminate Insurance Exception Reports generated by outsource Service Provider.
- Monitor force placement of insurance, review weekly policy register, confirm billing and payment of force-placed premiums; issue instructions for posting lender-placed premiums on loan accounts and verify proper posting.
- Originate escrow disbursement for payment of insurance premiums and taxes; ensure all applicable escrow disbursements are processed timely and accurately.
- Review daily Loan System reports on forthcoming disbursements, escrow matters, and exceptions; take appropriate action required and disseminate information to Management.
- Monitor and generate escrow analysis and annual statements; validate/reconcile that all applicable escrow analysis/statements were generated; validate accuracy of escrow analysis statement on a scope basis; ensure compliance with policy, procedures, and regulatory requirements surrounding escrow.
- Perform research and resolve loan issues.
- Monitor Insurance and taxes for loans that are being Serviced by Others (Participations Purchased, SBO, etc.).
- Provide client service; perform research for timely resolution of client inquiries/complaints.
- 2-4 years of experience in Loan Escrow and Insurance Servicing (Administration, Operations, Accounting, Escrows [insurance and taxes]).
- 2-4 years of experience in Escrow and Flood insurance regulatory requirements.
- Extensive knowledge of loan documentation, mortgage loans, escrows, insurance requirements, and terminology.
- Must have experience in processing insurance (including but not limited to hazard, windstorm/hail, flood, private mortgage insurance, builders risk, liability, excess liability, workers comp, business income, rental loss, equipment, autos, boats, etc.).
- Strong knowledge in Escrow regulatory requirements.
- Strong knowledge in Flood Insurance regulatory requirements.
- Proficiency in relevant software applications.
- Proficient in Microsoft Office (Word, Excel, Access, Outlook, Internet) and use of office machines (calculator, facsimile).
- Dynamic, self-motivated, with excellent verbal and written communications skills, ability to interact with all levels of the organization, and lead.
- Strong client service, organizational, and time-management skills.
- Detailed-oriented, with ability to balance multiple time-sensitive tasks at various levels of completion.
- Accuracy and great follow-up skills mandatory. Able to work in a team environment.
High School Diploma or GED equivalent required.