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Instructional Content Developer

1 month ago

Chicago, Illinois, United States The Judge Group Full time

Our client, The Judge Group, is seeking an experienced Instructional Designer/Technical Writer to support their Digital Payments System.

Key Responsibilities

  • Develop clear and concise instructional content for end users of the Access products and services.
  • Edit and refine content from others to ensure consistency in voice, tone, and style.
  • Collaborate with cross-functional teams, including developers, information architects, designers, and project managers, to create engaging and user-friendly content.
  • Contribute to the development of content guidelines and provide insights for improving content usability.
  • Utilize technical writing skills to create instructional materials that meet the needs of diverse user groups.
  • Prior experience in instructional writing with a technical focus is essential, while exposure to ChatBot instructional writing is highly desirable.

Requirements

  • Strong background in instructional writing with a technical focus.
  • Excellent writing, editing, and communication skills.
  • Ability to work collaboratively in a team environment.
  • Strong analytical and problem-solving skills.
  • Proficiency in content management systems and tools.