DFW Part-Time Customer Engagement Specialist

7 days ago


Keller, Texas, United States Alliance Painting Full time
Job Summary

Alliance Painting is seeking a highly skilled Part-Time Appointment Setter to join our dynamic team. As a key member of our team, you will play a critical role in driving sales growth and customer engagement.

About the Job:

In this role, you will be responsible for managing accounts receivable and invoicing, submitting payroll and reports, and responding to inbound opportunities. You will also work closely with our team to schedule appointments, input client data, and assist with new project setup and color collection.

Main Responsibilities:
  • Account Management: Manage accounts receivable and invoicing, ensuring timely and accurate submission of payments.
  • Payroll and Reporting: Submit weekly payrolls and monthly reports, maintaining accurate records and meeting deadlines.
  • Customer Engagement: Respond promptly to inbound opportunities, follow up on digital form submissions and inquiries, and establish strong relationships with clients.
  • Scheduling and Administration: Schedule appointments, input client data, and assist with new project setup and color collection.
Requirements:
  • Attention to Detail: Demonstrate attention to detail and accuracy in all aspects of the job.
  • Professional Communication: Possess professional tone and verbal presence, with effective communication and persuasion skills.
  • Customer Retention: Proactively listen and retain customers, providing exceptional service and building strong relationships.
  • Script Memorization: Ability to memorize and perfect a script, ensuring consistency and professionalism in all interactions.
  • Geographic Knowledge: Familiarity with DFW geography and travel times, allowing for efficient and effective scheduling.
  • Prioritization and Organization: Prioritize tasks effectively, managing time and resources to meet deadlines and deliver results.
  • CRM Experience: Required CRM experience, with minimal supervision required.
Compensation:

The estimated salary for this role is $40,000 - $45,000 annually, based on industry standards and location.

Benefits:
  • 401K with Company Match: Participate in our 401K plan with company match, supporting your financial future.
  • PTO and Holiday Pay: Enjoy PTO and holiday pay, allowing for relaxation and rejuvenation.


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