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Sales Support Specialist

2 months ago

Lincoln, Nebraska, United States AccorHotels Full time
Why Choose Accor?
At Accor, we are more than just a global leader in hospitality. We embrace individuality and offer opportunities that align with your unique personality.

We are committed to your growth and learning, ensuring that your work is meaningful and fulfilling. Throughout your journey with us, you will discover the endless possibilities that Accor has to offer.

Every chapter of your career is yours to shape, and together we can envision the future of hospitality. Explore the life that awaits you at Accor.
Job Overview

The Sales Coordinator plays a vital role in managing and tracking all inquiries related to sales and conferences, while also assisting Sales Managers in the development of proposals, estimates, and contracts.

This position is also tasked with addressing and documenting inquiries related to special events and niche markets within the assigned geographic area.

Key Responsibilities
  • Handle and monitor incoming sales inquiries via phone, email, and online platforms, ensuring a prompt response to the appropriate Sales Manager.
  • Check availability for guest accommodations and event spaces.
  • Under the guidance of Sales Managers, prepare proposals, estimates, and formal contracts tailored to client specifications.
  • Reserve guest rooms and event spaces using property management software.
  • Arrange dining reservations as part of client bookings.
  • Consult with management and culinary teams for unique requests and pricing.
  • Disseminate all relevant information regarding booked events to the necessary departments.
  • Manage follow-up communications for proposals and contracts.
  • Coordinate and conduct site visits for prospective clients.
  • Compile various weekly and monthly sales reports.
  • Maintain sales materials and create/update presentations for the Sales and Conferences team.
  • Participate in weekly sales meetings and monthly health and safety discussions.
  • Provide administrative support to Sales Managers and the Director of Sales and Marketing as needed.
  • Perform additional related tasks as assigned.
Qualifications
  • Post-secondary education in business is advantageous.
  • A minimum of one year of experience in an administrative role.
  • Prior experience in the hospitality industry is preferred.
  • Proficient in Microsoft Excel, Word, and Outlook.
  • Exceptional verbal and written communication skills.
  • Strong attention to detail and self-management abilities.
  • Excellent organizational skills with the capacity to manage multiple tasks effectively.
  • Able to perform well under pressure.
Our Commitment to Diversity & Inclusion:
We are dedicated to fostering an inclusive environment and aim to attract, recruit, and promote diverse talent.