Healthcare Operations Manager

2 weeks ago

Coral Gables, Florida, United States InsideHigherEd Full time
Job Summary

We are seeking a highly skilled and experienced Healthcare Operations Manager to join our team at the University of Miami. As a key member of our Patient Access Department, you will be responsible for overseeing the business operations of the department, ensuring a smooth entry of patients to departmental services, and maintaining timely and accurate business information.

Key Responsibilities
  • Recruit, supervise, train, and discipline staff, and prepare performance reports.
  • Manage day-to-day activities of personnel to ensure the timely registration of patients, accurate data entry of patient biographical and financial information, and proper payment collection.
  • Review records to ensure that each patient was properly verified for insurance purposes and that proper information was written on each patient's chart prior to clinic date.
  • Serve as department expert on registration, insurance verifications, and documentation guidelines.
  • Ensure adequate staffing is maintained on a 24-hour basis.
  • Assist in the development and implementation of the department's annual budget.
  • Work with upper management to generate strategy and operational initiatives, and policies.
  • Maintain current knowledge of rules and regulations and educate staff on any variations.
  • Establish and continuously assess the effectiveness of the internal controls within the unit and compliance with University policies and procedures.
Requirements
  • Bachelor's degree in a related field.
  • Minimum 3 years of relevant experience.
  • Knowledge of business and management principles.
  • Ability to direct, manage, implement, and evaluate department operations.
  • Ability to establish department goals and objectives that support the strategic plan.
  • Ability to effectively plan, delegate and/or supervise the work of others.
  • Ability to lead, motivate, develop, and train others.
What We Offer

The University of Miami offers competitive salaries and a comprehensive benefits package, including medical, dental, tuition remission, and more.

UHealth-University of Miami Health System is South Florida's only university-based health system, providing leading-edge patient care powered by groundbreaking research and medical education at the Miller School of Medicine.

Patient safety is a top priority, and we require all employees who provide ongoing services to patients to have an annual influenza vaccination.

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply.

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