Service Quality Specialist
2 weeks ago
At Kia America, we're committed to delivering exceptional products and services that exceed our customers' expectations. As a Service Quality Specialist, you'll play a critical role in ensuring the quality and reliability of our vehicles, working closely with our engineering teams to identify and resolve quality concerns.
Key Responsibilities:- Investigate and analyze product quality/service concerns related to Kia vehicles
- Develop and implement quality improvement plans to prevent future issues
- Collaborate with engineering teams to validate countermeasure effectiveness
- Provide quality advice to Kia America Techline and Customer Care to prevent comebacks and potential repurchases
- Bachelor's degree in engineering or equivalent experience
- Strong working knowledge of automobile technology and analytical approach to problem resolution
- 5+ years of experience in quality assurance or engineering environment preferred
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
Kia America is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees. If you're passionate about delivering exceptional quality and service, we encourage you to apply for this exciting opportunity.
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