Pre-Visit Coordinator

4 weeks ago


Fishersville, Virginia, United States Augusta Health Full time

A career as a Pre-Visit Specialist at Augusta Health offers you the opportunity to make a positive impact on patients' lives from the start. With our focus on exceptional customer experience, you will be responsible for scheduling appointments, pre-registering patients, and providing vital information to ensure a seamless patient journey.

Responsibilities
  • Schedule appointments in accordance with physician and/or patient requests, ensuring timely availability and considering payer pre-authorization timeframes.
  • Pre-register patients, collecting accurate demographic and billing information, verifying insurance coverage, and reviewing Medicare medical necessity to guarantee smooth processing.
  • Coordinate appointments using multiple Health Information Systems (HIS), provider schedules, software tools, and data repositories to minimize delays.
  • Provide crucial information to patients regarding necessary pre-procedure preparations, including any procedure prerequisites.
  • Patient-centric care is at the heart of our mission; your role will support this vision by ensuring patient needs are met efficiently and compassionately.
Requirements
  • High School Diploma or equivalent required, with Associate's degree or higher education preferred.
  • Customer service experience and proficiency with computer systems, software programs (Microsoft Office), telephones, and office equipment.
  • Previous experience in general clerical office or administrative duties or applicable classwork may be substituted.
About Us

At Augusta Health, we pride ourselves on being a mission-driven, independent nonprofit community health system serving Virginia's scenic Shenandoah Valley. Our 255-bed facility and 40 practice locations offer a full continuum of inpatient and outpatient services, delivering top-quality care with warmth and compassion.

Compensation

We offer an estimated salary range of $45,000 - $60,000 per annum, commensurate with qualifications and experience. Additionally, our comprehensive benefits package includes opportunities for growth and development in a dynamic work environment.



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