Collision Repair Estimator

1 week ago


San Leandro, California, United States Chilton Auto Body Inc Full time
Job Title: Collision Repair Estimator

At Chilton Auto Body Inc, we are seeking a skilled Collision Repair Estimator to join our team. As a key member of our operations department, you will play a crucial role in examining vehicles for collision-related damage and documenting the time and effort required to repair and refinish vehicles to their pre-accident condition.

Responsibilities:
  • Customer Communication: Greet customers by phone or in-person, explain the collision repair process, and educate them on the importance of CSI survey questions.
  • Vehicle Intake: Map damage, photograph vehicles, and document files to ensure accurate estimates.
  • Estimate Preparation: Review vehicle damage and prepare estimates, as well as supplements based on additional damage found.
  • DRP Compliance: Understand and follow all insurance carrier Direct Repair Program (DRP) guidelines.
  • Production Management: Support the location manager in routing repairs, scheduling, and monitoring progress.
  • Quality Assurance: Ensure Chilton Auto Body's quality standards are met throughout the repair process.
  • File Documentation: Maintain real-time accuracy of assigned work files and reconcile for customer delivery and file closing.
Requirements:
  • Collaboration: Ability to work collaboratively with the team to meet shared objectives.
  • Experience: 2 years' prior collision experience.
  • Time Management: Effective time-management skills.
  • Communication: Ability to communicate effectively with teammates, customers, and business partners.
  • CCC One Experience: Familiarity with CCC One.
  • Valid Driver's License: Valid drivers' license required.
  • Background Check: Willing and able to pass a thorough background check.

Preferred Qualifications:

  • Bilingual: Bilingual (Spanish) is a plus.


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