Seasonal Retail Customer Service Team Member

5 days ago


South Portland, Maine, United States Michaels Full time
Job Summary

We are seeking a Seasonal Retail Customer Service Team Member to join our team at Michaels. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, helping customers find what they need, and ensuring a seamless shopping experience.

Key Responsibilities
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner
  • Help customers locate products, answer questions, and provide solutions to meet their needs
  • Process transactions accurately and efficiently, handling cash, credit card transactions, and other payment methods
  • Engage with customers on our rewards program, private label credit cards, and other loyalty initiatives
  • Participate in visual merchandising, including maintaining store displays, replenishing stock, and ensuring a well-merchandised store
  • Assist with truck unloading, stocking, and other tasks as needed to maintain a well-stocked and organized store
  • Support shrink and safety programs, adhering to company policies and procedures
  • Interact with colleagues in a positive and respectful manner, promoting a collaborative and inclusive work environment
Requirements
  • High school diploma or equivalent required
  • Previous retail or customer service experience preferred
  • Ability to work a flexible schedule, including evenings, weekends, and holidays
  • Ability to lift up to 50 pounds, stand for long periods, and move throughout the store
What We Offer

Michaels is committed to providing a positive and inclusive work environment, offering competitive pay, benefits, and opportunities for growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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