Clinical Support Specialist
1 week ago
Medix is seeking a skilled Clinical Support Specialist to join our team in Plymouth, MN. As a key member of our organization, you will be responsible for building strong relationships with patients and customers, serving as their primary point of contact.
Key Responsibilities:- Proactively monitor customer accounts to identify potential issues or problems and address them in a timely manner.
- Manage 1st line of support for inbound customer calls and conduct regular check-ins to gauge satisfaction and identify issues for proper triage.
- Conduct outbound patient calls to support users in topics such as technical malfunctions, reminders, and response to guides.
- Ensure successful remote onboarding of new customers, providing product training and guidance to ensure smooth adoption and utilization of the product.
- Provide patient training and onboarding remotely, in the clinic, pharmacy, or at the patient's home as needed.
- Conduct troubleshooting and device replacements.
- Work in accordance with company SOPs and guidelines.
- BA in business or finance (highly preferred)
- Healthcare background (highly preferred)
- Strong organizational, time management, and problem-solving skills
- Self-motivated and driven personality
- Exceptional customer service skills and empathy
- Comfortable working in a start-up environment
- Monday-Friday, 8:00-4:30 pm
- Travel (30%)
Competitive hourly rate: $24-28/hr BOE
-
Clinical Support Specialist
1 week ago
Minneapolis, Minnesota, United States Medix™ Full timeMedix Clinical Support Specialist Job DescriptionWe are seeking a highly skilled Clinical Support Specialist to join our team at Medix. As a Clinical Support Specialist, you will be responsible for building and nurturing strong relationships with patients/customers, serving as their primary point of contact.Key Responsibilities:Proactively monitor customer...
-
Clinical Support Specialist
4 weeks ago
Minneapolis, Minnesota, United States University of Minnesota Physicians Full timeAbout the RoleWe are seeking a highly motivated and detail-oriented Clinical Support Specialist to join our team at University of Minnesota Physicians. As a Clinical Support Specialist, you will play a vital role in supporting our healthcare providers and patients during their clinic visits.Key ResponsibilitiesMonitor clinic schedules and ensure seamless...
-
Clinical Support Specialist
3 days ago
Minneapolis, Minnesota, United States Lifesprk Full timeJob Title: Clinical Support SpecialistProvidence Place, a Lifespark Skilled Nursing Community, is seeking a dedicated and passionate Clinical Support Specialist to join our team. Our community provides services for seniors in a Transitional Care Unit (TCU), Long-Term Care, and Memory Care settings. We have been helping seniors Age Magnificently for over 25...
-
Clinical Support Specialist
2 weeks ago
Minneapolis, Minnesota, United States Medix™ Full timeClinical Support SpecialistMedix is seeking a skilled Clinical Support Specialist to join our team in Plymouth, MN. As a key member of our organization, you will play a vital role in revolutionizing patient care.Key Responsibilities:Proactively monitor customer accounts to identify potential issues and address them in a timely manner.Provide exceptional...
-
EMT - Clinic Support Specialist
3 weeks ago
Minneapolis, Minnesota, United States University of Minnesota Physicians Full timeEMT - Clinic Support SpecialistUniversity of Minnesota Physicians is seeking a skilled EMT to provide high-quality patient care in a variety of clinical specialties. As a Clinic Support Specialist, you will work under the direction of a provider or RN to deliver patient care and create a healing environment.Key Responsibilities:Coordinate and monitor patient...
-
Clinical Laboratory Support Specialist
3 weeks ago
Minneapolis, Minnesota, United States University of Minnesota Full timeAbout the JobWe are seeking a highly skilled Clinical Laboratory Support Specialist to join our team at the University of Minnesota. As a key member of our laboratory team, you will play a critical role in ensuring the accuracy and quality of test results.Key ResponsibilitiesReview test results for accuracy and identify results that require additional...
-
Clinical Support Specialist
1 month ago
Minneapolis, Minnesota, United States Allina Health Full timeJob SummaryAllina Health is a leading healthcare organization that prioritizes patient-centered care. We are seeking a skilled Clinical Support Specialist to join our team.Key ResponsibilitiesProvide exceptional patient experience through efficient registration and check-in processes.Collect and verify demographic and insurance information, ensuring accurate...
-
Sales Specialist
2 weeks ago
Minneapolis, Minnesota, United States Philips Full timeAbout the RoleWe are seeking a highly skilled Sales Support Specialist to join our team at Philips. As a Sales Support Specialist, you will play a critical role in supporting our Territory Managers and Regional Sales Manager with sales activities, including procedure coverage, uncovering new opportunities for our Image-Guided Therapy Devices (IGTD) product...
-
Medical Device Specialist
1 month ago
Minneapolis, Minnesota, United States Medtronic Full timeJob SummaryWe are seeking a highly skilled Clinical Specialist to join our team at Medtronic. As a Clinical Specialist, you will be responsible for providing technical support and training to customers on our medical devices.Key ResponsibilitiesProduct Training: Provide in-depth training on our medical devices, including ultrasound technology, to a wide...
-
Pediatric Oncology Clinic Support Specialist
2 weeks ago
Minneapolis, Minnesota, United States University of Minnesota Physicians Full timeSupport Providers and Patients in a Pediatric Oncology ClinicWe are seeking a motivated and compassionate individual to join our team as a clinical support specialist in our pediatric oncology clinic. As a key member of our healthcare team, you will play a vital role in supporting providers and patients during their clinic visits.Key Responsibilities:Monitor...
-
Clinical Support Specialist
2 weeks ago
Minneapolis, Minnesota, United States AccentCare Full timeReimagine Your Career in Corporate HealthcareAt AccentCare, we are united in our relentless drive to reimagine care because we want to provide the service we would seek for our own families. We think it's really special to be a part of our patient's health journey and create incredible memories while providing world-class patient care.What You Need to...
-
EMT - Clinic Support Specialist
6 days ago
Minneapolis, Minnesota, United States University of Minnesota Physicians Full timeEMT - Clinic Support SpecialistUniversity of Minnesota Physicians is seeking a skilled EMT to join our team in a variety of clinical specialties in Minneapolis, Edina, and Maple Grove. As an EMT with our organization, you will interact consistently with patients under the direction of a provider, authorized practitioner or RN and help to create and foster an...
-
Pediatric Oncology Clinic Support Specialist
2 weeks ago
Minneapolis, Minnesota, United States University of Minnesota Physicians Full timeSupport Providers and Patients in a Pediatric Oncology ClinicWe are seeking a dedicated and compassionate individual to join our team as a clinical support specialist in our pediatric oncology clinic. As a key member of our healthcare team, you will play a vital role in ensuring the smooth operation of our clinic and providing exceptional patient care.Key...
-
Pediatric Oncology Clinic Support Specialist
2 weeks ago
Minneapolis, Minnesota, United States UMPhysicians Full timeSupport Providers and Patients in a Pediatric Oncology ClinicWe are seeking a dedicated and compassionate individual to support our team of pediatric hematologist-oncologists and other specialists at the Katie Hageboeck Children's Cancer Research Fund Clinic.Key Responsibilities:Monitor clinic schedules and greet patients in a timely and welcoming...
-
Pediatric Oncology Clinic Support Specialist
3 weeks ago
Minneapolis, Minnesota, United States University of Minnesota Physicians Full timeAbout the RoleWe are seeking a highly motivated and detail-oriented individual to support our team of pediatric hematologist-oncologists and other specialists at the Katie Hageboeck Children's Cancer Research Fund Clinic.Key ResponsibilitiesMonitor clinic schedules and ensure seamless patient flowProvide exceptional patient care and support during clinic...
-
Pediatric Oncology Clinic Support Specialist
3 weeks ago
Minneapolis, Minnesota, United States University of Minnesota Full timeAbout the RoleWe are seeking a highly motivated and detail-oriented individual to support our team of pediatric hematologist-oncologists and other specialists at the Katie Hageboeck Children's Cancer Research Fund Clinic.Key ResponsibilitiesMonitor clinic schedules and ensure seamless patient flowProvide exceptional patient care and support during clinic...
-
Pediatric Oncology Clinic Support Specialist
3 weeks ago
Minneapolis, Minnesota, United States University of Minnesota Physicians Full timeSupport Providers and Patients in a Pediatric Oncology ClinicWe are seeking a dedicated and compassionate individual to join our team as a Pediatric Oncology Clinic Support Specialist. As a key member of our healthcare team, you will play a vital role in supporting providers and patients during their clinic visits.Your Responsibilities:Monitor clinic...
-
Pediatric Oncology Clinic Support Specialist
2 weeks ago
Minneapolis, Minnesota, United States University of Minnesota Full timeSupport Providers and Patients in a Pediatric Oncology ClinicWe are seeking a dedicated and compassionate individual to join our team as a Pediatric Oncology Clinic Support Specialist. As a key member of our healthcare team, you will play a vital role in supporting providers and patients during their clinic visits.Your Responsibilities:Monitor clinic...
-
Clinical Specialist
3 weeks ago
Minneapolis, Minnesota, United States Saluda Medical Full timeAbout the RoleWe are seeking a highly skilled and experienced Senior Clinical Specialist to join our team at Saluda Medical. As a key member of our clinical support team, you will play a critical role in assisting sales representatives to develop new sales opportunities and accounts with physician and hospital accounts.Key ResponsibilitiesProvide primary...
-
Clinical Support Specialist
1 week ago
Minneapolis, Minnesota, United States University of Minnesota Physicians Full timeWhy M Physicians?We value candidates from diverse clinical and administrative backgrounds with a passion for helping patients and a desire to grow in their healthcare career.Whether you have formal training as a Certified Nursing Assistant (CNA), Emergency Medical Technician (EMT), Medical Assistant, or are looking to start or expand your professional...