Banking Associate

1 week ago

Cottonwood, United States WELLS FARGO BANK Full time

We are seeking a highly motivated and customer-focused professional to join our team as an Associate Roving Personal Banker (SAFE) for our National Branch Network in the Consumer, Small & Business Banking division.

This role requires flexibility and adaptability to changing priorities and new surroundings while meeting customer needs. The successful candidate will provide support across a variety of branch locations within a specific geography where a banker or teller is out of the office or to temporarily cover vacancies.

The ideal candidate will have 6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

Key Responsibilities:

  • Provide support across a variety of branch locations within a specific geography
  • Be flexible and adaptable to changing priorities and new surroundings while meeting customer needs
  • Participate in delivery of exceptional customer experience by building relationships through proactive outreach as well as proposing appropriate products, services, and digital solutions to help customers succeed financially
  • Assist customers with basic requests related to opening new accounts, completing service requests, and submitting credit applications
  • Develop understanding of bank products and services to connect to customers' needs
  • Interact with customers to demonstrate care and build relationships
  • Refer customers' financial needs to other bankers and partners as needed

Requirements:

  • 6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • Customer service focus with experience handling complex transactions across multiple systems
  • Ability to educate and connect customer to technology and share the value of mobile banking options
  • Ability to help customers succeed financially by offering introductions to additional team members as appropriate
  • Experience working with others on a team to meet customer needs
  • Experience fostering and developing strong customer relationships
  • Ability to follow policies, procedures, and regulations
  • Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss
  • Ability to interact with integrity and professionalism with customers and team members

Estimated Salary: $54,400 per year (10% pay differential)

About Wells Fargo:

At Wells Fargo, we believe that a meaningful career is much more than just a job. It's about finding all of the elements that help you thrive, in one place. We are recognized for it Wells Fargo ranked in the top three on the 2024 LinkedIn Top Companies List of best workplaces

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