Senior Operations Specialist Lead
2 days ago
Overview This is a hybrid role, with the expectation that time working will regularly take place inside and outside of a company office. This Senior Operations Specialist Lead position is responsible for processing expertise when performing the department's daily operational tasks and when providing operational support to internal business partners and/or clients. Responsibilities include but are not limited to the monthly account analysis billing cycle activities, fee reversals, return mail, and processing of RMS requests and correspondent bank journal entries and may act as a point of escalation. Accountable for performing assigned functions with very limited supervision efficiently and ensuring all regulations, procedures, and polices are adhered to; meets deadlines and adheres to service level standards. Acts as a resource and may recommend potential process improvements. May provide mentoring and coaching and helps to ensure the day-to-day functions are executed according to policies and procedures. Responsibilities Operational Support - Performs various tasks related to the monthly account analysis billing cycle activities including billing file processing, billing account set-up, ECR updates and account analysis statement generation. Processes fee reversal requests received through intake queue in a timely and accurate manner. Maintains account family structures through RMS requests, implement fee waivers and exception pricing, and run complex variance reporting. Receive and process returned mail. Performs moderate to complex research. Business Expertise - Provides knowledge in area of work. Researches and maintains strong knowledge of any laws, regulations, and policies that affect specific job duties to produce work that is accurate, efficient, and compliant. Utilizes product, system, or process familiarity to resolve problems and handle customer requests. Projects and Process Improvements - Represents team in projects, as assigned, to include developing business requirements, user acceptance testing, regression testing and data validation. Identifies and implements process improvements and may include working with associates, internal business partners and vendors to seek resolution on issues, new processes, and billing methods Service - Handles complex, escalated, or time-sensitive issues and requests. Determines client needs and provides resolution while maintaining a high standard of service. Risk Mitigation - Ensures adherence to SOX controls related to account analysis. Assists in gathering documents for internal and external audits. Facilitates with process and control walkthroughs with internal and external auditors. Performs and adheres to quality controls. Documentation - Handles standard documentation and files associated with daily activities, which may include processing, reviewing, or distributing materials. Maintains and updates department records either physically or within a system. Develops in-depth knowledge in process area and shares the knowledge with associates within and outside the business unit. Trains junior associates. Develops and updates job aids, procedures, and policies Qualifications Bachelor's Degree and 2 years of experience in Financial Services and Operations Support OR High School Diploma or GED and 6 years of experience in Financial... For full info follow application link. First Citizens Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race (including traits historically associated with race, such as hair texture and protective hairstyles), color, religion, national origin, sex, age, disability, protected veteran status, sexual orientation, gender identity, genetic information, military membership, application, or obligation, or any other legally protected status.
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Senior IT Project Manager Lead
3 days ago
Cottonwood Heights, Utah, United States ConsultNet Full timeIT Project Manager Job DescriptionAbout the Role:We are seeking a results-driven Senior IT Project Manager to lead and deliver critical infrastructure technology initiatives that support our clients' fast-paced, results-oriented environment.Salary: $130K - $145K + BonusAbout the Job:As a bridge between IT and business operations, you will ensure the...
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Certified Nursing Professional
7 days ago
Prospect Heights, Illinois, United States Senior Living Recruiting Specialist Full timeJob Title: Certified Nursing ProfessionalWe are seeking a highly skilled and compassionate Certified Nursing Professional to join our team at Senior Living Recruiting Specialist. As a key member of our healthcare staff, you will play a vital role in delivering exceptional care to our residents.About the Role:This is a full-time position that requires a deep...
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Senior Business Development Executive
2 weeks ago
Cottonwood Heights, Utah, United States ANSYS Full timeJob SummaryThe Senior Business Development Executive - Semiconductor Solutions Specialist will be responsible for identifying new business opportunities, developing strategic partnerships, and expanding client engagement to drive growth strategies for Ansys' technology in the Federal, Aerospace and Defense Business Unit.Key Responsibilities* Develop...
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Certified Nursing Assistant
7 months ago
Prospect Heights, United States Senior Living Recruiting Specialist Full timeGreat Benefits Are you an experienced CNA that is looking for stability, an opportunity for career growth and great benefits? If you answered yes, this job may be for you. Our client is seeking CNAs that have a deep passion for the residents they serve, and a company they can call home and continue to grow in their career. Position yourself with a...
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Compassionate Senior Care Specialist
7 days ago
Citrus Heights, California, United States Senior Helpers Full timeAt Senior Helpers, we pride ourselves on providing top-notch care services to our clients. Our compassionate caregivers are the heart of our organization, and we're seeking like-minded individuals to join our team.We offer a supportive work environment, opportunities for professional growth, and a chance to make a real difference in people's lives. As a...
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Cottonwood Heights, Utah, United States Stellar Senior Living Full timeCompany Overview">We are Stellar Senior Living, a forward-thinking organization dedicated to providing exceptional care and services to our residents. Our mission is to do and be the best in all we undertake, while creating a stellar life for our residents, their families, and our employees.">About This Role">This exciting opportunity is for an Investor...
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Senior Analyst, Sales Strategy and Operations
1 month ago
Cottonwood Heights, United States Social Finance Ltd Full timeEmployee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we're changing the way people think about and interact with personal finance. We're a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The...
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Senior Integration Specialist
1 week ago
District Heights, United States Vision Information Technology Full timeVision IT is a fast growing, woman-owned business that's supported DoD and Federal Sector IT initiatives for two decades. We work side-by-side with our clients as a trusted, long-term partner offering innovative consultation and leadership to solve their most pressing and complex problems. We orchestrate people, strategies, technologies and best-of-breed...
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Senior Transportation Planning Specialist
6 days ago
Cottonwood Heights, Utah, United States Horrocks Full timeAbout HorrocksHorrocks is a leading provider of transportation planning services in the mountain west region. Our team of experts has a passion for improving quality of life through enhancing mobility.Estimated Salary: $90,000 - $120,000 per yearJob DescriptionWe are seeking a highly experienced Senior Transit Planner or Project Manager to join our growing...
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Senior Merchandise Operations Lead
7 days ago
Columbia Heights, Minnesota, United States Savers | Value Village Full timeAbout the RoleWe are seeking an experienced Senior Merchandise Operations Lead to support the service side of our stores or the backroom product flow function (production).Our MissionSavers | Value Village is a purpose-driven company that champions reuse and inspires a future where secondhand is second nature.Key ResponsibilitiesYou will work with a diverse...
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Home Care Specialist
7 days ago
Citrus Heights, California, United States Senior Helpers Full timeAbout Senior HelpersWe are a leading senior care provider, founded in 2002 with a vision to help seniors age with dignity.Job OverviewAs a Home Care Specialist, you will have the opportunity to make a real difference in someone's life by providing companionship, personal care, and assistance with daily activities.ResponsibilitiesCommunicate effectively with...
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Personal Care Specialist
6 days ago
Citrus Heights, California, United States Brookdale Senior Living Full timeAbout Brookdale Senior LivingWe are a leading provider of senior living solutions, dedicated to delivering exceptional care and service to our residents.Our team is seeking a Personal Care Specialist to join our staff, working in an environment where you can become your best possible self.You will have the opportunity to explore exciting opportunities for...
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Lead Anesthesiologist
7 days ago
Cottonwood Heights, Utah, United States Korzen Health Full timeAbout the RoleKorzen Health is collaborating with a healthcare network in Northern Arizona to recruit an experienced Lead Anesthesiologist for our team at Verde Valley Medical Center.We're a team of 5 physician anesthesiologists and 6 CRNAs working closely in a medical direction model. As a key member of our department, you'll have a say in hospital...
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Caregiver Support Specialist
7 days ago
Prospect Heights, Illinois, United States Sunrise Senior Living Full timeUnlock a Rewarding Career in Senior CareSunrise Senior Living is a leading provider of senior care services, and we are seeking compassionate and dedicated individuals to join our team as Caregiver Support Specialists.About the Role:Provide exceptional care and support to seniors in our assisted living and reminiscence neighborhoodsBuild meaningful...
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Senior Transit Designer or Project Manager
3 weeks ago
Cottonwood Heights, Utah, United States Horrocks Full timeAbout the JobWe're seeking an experienced Senior Transit Designer or Project Manager to lead our transit design efforts across the mountain west.10+ years of relevant experienceStrong background in transit design including light or heavy rail, bus rapid transit, station area design, or multi-modal connectionsFamiliarity with industry standards for rail,...
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Care Coordinator
7 days ago
Prospect Heights, Illinois, United States Sunrise Senior Living Full timeSunrise Senior Living is a leading provider of senior care services with over 30 years of experience. We are committed to delivering high-quality care and services to our residents while promoting their independence and dignity.As a Care Coordinator - Nurse Medication Specialist, you will play a crucial role in ensuring the safety and well-being of our...
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Director of Culinary Operations
3 days ago
Warminster Heights, Pennsylvania, United States Erickson Senior Living Full timeWe are seeking a highly experienced Director of Culinary Operations to lead our dining team at Ann's Choice, a vibrant 103-acre continuing care retirement community in Bucks County, Pennsylvania.About the RoleAs a key member of our leadership team, you will oversee all aspects of mealtime service, ensuring that every guest and resident enjoys a memorable...
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Cottonwood, Arizona, United States Northern Arizona Healthcare Corporation Full timeOverview of the RoleNorthern Arizona Healthcare Corporation is seeking a highly skilled Lead Diabetes Educator and Clinical Practice Specialist to join our team. This position plays a vital role in ensuring that our patients receive the highest quality care.About the JobThis is a challenging and rewarding opportunity for an experienced professional to lead...
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Senior Network Architecture Specialist
3 days ago
District Heights, Maryland, United States RIVA Solutions Full timeRIVA Solutions is a leading provider of IT service delivery and support, seeking an experienced Senior Network Architecture Specialist to join their team.Job OverviewThe Senior Network Architecture Specialist will be responsible for designing and implementing complex network solutions, overseeing the integration of new network devices, and providing...
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Life Enrichment Specialist
1 week ago
Prospect Heights, Illinois, United States Eden Senior Care Full timeAbout Eden Vista Mount ProspectVista Senior Living Management is dedicated to providing exceptional care and services for senior communities. Our mission is rooted in genuine compassion and humble dedication to the well-being of our residents.We are seeking a passionate Life Enrichment Specialist to join our team at Eden Vista Mount Prospect, where we foster...