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Senior Program Manager for Technical Initiatives

2 months ago

Saint Albans, Vermont, United States Workfaithbhm Full time

Position Overview

As a Senior Program Manager for Technical Initiatives, you will play a pivotal role in steering the lifecycle of product development within our organization. This position requires a blend of technical expertise and leadership skills to ensure the successful delivery of our software solutions.

Team Dynamics

You will be joining a dynamic team dedicated to enhancing our enterprise SaaS offerings. Our team is comprised of skilled professionals who work collaboratively to maximize value delivery and drive innovation.

Key Responsibilities

  1. Value Stream Leadership: Collaborate with fellow Value Stream leads to drive efficiency and customer satisfaction through active participation in value stream events and process optimization initiatives.
  2. Project Management: Define and execute project activities, including scope definition, planning, scheduling, risk management, and reporting, while ensuring alignment with stakeholders.
  3. Technical Guidance: Utilize your knowledge of software development processes to guide project planning and execution, adhering to industry best practices.
  4. Metrics and Reporting: Develop and maintain project documentation and metrics to track progress and ensure transparency.
  5. Stakeholder Engagement: Foster effective communication with internal and external stakeholders to clarify expectations and facilitate collaboration.
  6. Problem Resolution: Tackle complex challenges during project execution, identifying root causes and driving innovative solutions.
  7. Continuous Improvement: Contribute to process enhancement initiatives and participate in retrospectives to identify areas for improvement.
  8. Quality Assurance: Ensure timely delivery of high-quality deliverables while managing cross-team dependencies.
  9. Ownership and Accountability: Take full ownership of program initiatives from inception to completion, promoting a culture of collaboration and accountability.

Qualifications

Essential:

  • Bachelor's degree in a relevant field.
  • A minimum of 5 years in a similar role with a proven track record of delivering complex software projects.
  • Strong analytical skills and the ability to translate technical issues into actionable plans.
  • Excellent communication and interpersonal skills.
  • Detail-oriented with the ability to manage multiple priorities.
  • Familiarity with Agile methodologies.

Preferred:

  • Master's degree in a relevant field.
  • Experience in large-scale SaaS environments.
  • Customer-centric approach to project management.
  • Proficiency with project management tools.

We are committed to fostering a diverse and inclusive work environment where all qualified applicants are considered for employment without regard to any protected status.