Field Quality Assurance Specialist

5 days ago


Santa Clara, California, United States Arista Networks Full time
Job Overview

Arista Networks is seeking a highly skilled Field Quality Assurance Specialist to join our team. As a key member of our Service organization, you will be responsible for overseeing hardware quality performance for assigned products, monitoring field quality data, and associated metrics.

Key Responsibilities:

  • Monitor and analyze RMA, Failure Analysis, and Repair data to identify trends and quality alerts.
  • Drive resolution, containment, and mitigation plans for quality alerts.
  • Present field quality performance to key stakeholders, including senior management within Manufacturing, Engineering, Product Marketing, and Customer Support.
  • Oversee operational performance of Failure Analysis contract manufacturer(s) to ensure key performance indicators are met.
  • Collaborate with Product Engineers, Hardware Engineers, and Test Engineers to debug specific field RMAs.

Requirements:

  • Bachelor's degree in Electrical Engineering, Mechanical Engineering, or related field.
  • Experience in high-tech manufacturing, preferably in networking equipment.
  • Experience working with contract manufacturing partners.
  • Broad knowledge of test, diagnostics, failure analysis, and debug techniques.
  • Foundational knowledge in quality and reliability performance metrics.

Arista Networks offers a competitive salary range of $130,000 to $150,000, depending on location and experience. We also offer benefits, including medical, dental, vision, wellbeing, tax savings, and income protection.



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