Retail and Customer Service Specialist

6 days ago


Poughkeepsie, New York, United States New York Dogworks Inc DBA Central Bark Poughkeepsie Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Representative at New York Dogworks Inc DBA Central Bark Poughkeepsie. As a key member of our team, you will be responsible for delivering exceptional customer service, driving sales growth, and contributing to the overall success of our business.

Key Responsibilities
  • Provide outstanding customer service to ensure customer satisfaction and loyalty
  • Develop and implement effective sales strategies to drive revenue growth
  • Assist in coordinating and executing marketing initiatives to enhance brand awareness and customer engagement
  • Maintain accurate records and reports to track customer interactions and sales performance
  • Collaborate with the management team to identify opportunities for process improvements and implement changes as needed
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred
  • Minimum 1-2 years of experience in sales, customer service, or a related field
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Basic computer skills and proficiency in Microsoft Office
Preferred Qualifications
  • Experience in the pet industry or a related field
  • Knowledge of marketing principles and practices
  • Ability to lift up to 50 pounds and stand for long periods of time
What We Offer
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment


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