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Client Representative: Property Care Specialist
2 months ago
We are seeking a highly skilled Client Representative to join our team at Outdoor Environments Group. As a key member of our Property Care division, you will be responsible for fostering strong relationships with clients, ensuring exceptional customer service, and driving business growth.
Key Responsibilities- Client Relationship Management: Develop and maintain strong relationships with clients, understanding their needs and preferences to deliver tailored solutions.
- Communication and Collaboration: Effectively communicate with clients, staff, and vendors to ensure seamless project execution and timely issue resolution.
- Project Coordination: Collaborate with our Property Care crew leaders and crew members to ensure projects are completed on time, within budget, and to the highest standards.
- Business Development: Identify opportunities to upsell and cross-sell services to clients, driving revenue growth and expanding our market share.
- Operational Excellence: Ensure all equipment is in good working order, and that our team is equipped to deliver exceptional results.
- Training and Development: Mentor and train junior team members, sharing your expertise and knowledge to enhance their skills and performance.
- Quality Control: Conduct regular site visits to ensure projects meet our high standards, and address any issues promptly.
- Strong Communication Skills: Excellent verbal and written communication skills, with the ability to engage with diverse stakeholders.
- Business Acumen: Proven ability to understand business operations, identify opportunities, and drive growth.
- Leadership Skills: Ability to lead and motivate a team, with a focus on developing and empowering others.
- Technical Skills: Proficiency in equipment operation, with a strong understanding of horticulture and landscape management principles.
- Certifications: Possess or be willing to obtain relevant certifications, such as 3A and 3B Applicators Certification, First AID/CPR Certification, and NALP certifications.
- Competitive Compensation: A comprehensive salary and benefits package, including dental, vision, and health insurance, 401(K) with employer match, and long-term disability and short-term disability coverage.
- Professional Development: Opportunities for training, mentorship, and career advancement, with a focus on developing your skills and expertise.
- Collaborative Environment: A dynamic and supportive team culture, with a focus on collaboration, innovation, and excellence.
