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Student Information System Specialist
2 months ago
We are seeking an experienced Student Information System Specialist to join our team at the Alice L. Walton School of Medicine. As a key member of our IT department, you will be responsible for the analysis, design, development, maintenance, and operational support of our enterprise and academic applications, with a primary focus on the Student Information System.
Key Responsibilities:
- Provide first-level support to end-users, troubleshoot issues, and offer timely solutions for software-related problems.
- Work with internal stakeholders to design and deploy administrative and academic systems.
- Maintain detailed documentation of software configurations, troubleshooting procedures, and user guides.
- Proactively learn new integration techniques and architecture trends to enhance user experience and improve efficiencies.
- Ensure that all applications adhere to industry standards and compliance requirements, especially in healthcare and education sectors.
- Proactively identify opportunities to optimize existing applications and propose enhancements or alternative solutions.
- Advocate for a "student-first" approach in the use of enterprise applications.
Requirements:
- Bachelor's degree or equivalent work experience.
- Five years of expert experience deploying and supporting Student Information Systems within Higher Education.
- Knowledge in supporting an ecosystem of academic SaaS solutions, including developing and maintaining various data integrations using solid ETL principles, API technologies, and best practices.
- The ability to understand and optimize complex processes and implement system improvements.
- Broad, demonstrated understanding of information security principles, regulations, and best practices.
Preferred Qualifications:
- Experience with Workday HCM and Finance, Instructure Canvas, academic library technologies.
- Broad understanding of student services, admissions, advising, and financial aid functions and processes.
- Experience working in a startup environment.
About Us:
The Alice L. Walton School of Medicine is an equal opportunity employer committed to building and maintaining a culturally diverse workplace that is free of discrimination and harassment of any kind. We encourage women, minorities, individuals with disabilities, and veterans to apply.
We are building a cadre of medical professionals trained in conventional medicine and in whole health, by reimagining medical education. We seek leaders and faculty who are excited by this endeavor. We are building a health care learning and delivery environment in which diversity is a strength and highly valued. Thus, we seek candidates who contribute to diversity in all its forms.
Ideal candidates are committed to our goals of inclusive excellence, and to facilitating optimal health for all using a whole health approach.