Banking Associate

4 days ago

Westfield, Massachusetts, United States Berkshire Bank Full time

About the Role

Berkshire Bank is seeking an experienced Banking Associate to join our team. In this role, you will be responsible for providing exceptional customer service, promoting bank products and services, and meeting sales goals.

Key Responsibilities

  • Handle complex client issues while executing excellent customer service principles
  • Excel at client service skills at all times to promote a positive brand image for Bank
  • Explain bank policy and procedures to customers
  • Assist clients with digital engagement and satisfaction
  • Cross-sell and refer non-traditional bank products

Requirements

To succeed in this role, you will need:

  • High school diploma or equivalent
  • Prior transaction or teller experience preferred
  • Prior customer service experience preferred
  • Cash handling experience

What We Offer

We offer a competitive salary range of $17.00 - $26.55 per hour, commensurate with experience, as well as a comprehensive benefits package.

About Berkshire Bank

Berkshire Bank is committed to diversity and inclusion. We are an equal opportunity employer and welcome applications from diverse candidates.

  • Banking Relationship Manager

    2 weeks ago

    Westfield, Massachusetts, United States Berkshire Bank Full time

    Job SummaryWe are seeking a highly skilled Customer Service Associate to join our team at Berkshire Bank. As a key member of our financial center, you will be responsible for providing exceptional customer service and promoting our products and services.

  • Financial Services Associate

    2 weeks ago

    Westfield, Massachusetts, United States Berkshire Bank Full time

    Berkshire Bank Overview:Berkshire Bank is a leading financial institution dedicated to providing exceptional banking services to our customers. We are committed to building long-term relationships and delivering value to our communities.Job Description:This Financial Services Associate role involves cultivating relationships with customers and promoting the...

  • Part-Time Customer Support Specialist

    4 days ago

    Westfield, Massachusetts, United States Berkshire Bank Full time

    **Job Overview:**Berkshire Bank is seeking a detail-oriented and customer-focused individual to join our team as a Financial Services Associate. This role involves handling transactions, providing customer service, and promoting bank products and services.**Responsibilities:**Executes an extensive variety of customer transactions in accordance with Bank...

  • Customer Service Representative

    4 days ago

    Westfield, Massachusetts, United States Berkshire Bank Full time

    **Job Summary:**Berkshire Bank is seeking a motivated and customer-focused individual to join our team as a Part-Time Customer Service Associate. This role involves providing exceptional customer service, handling transactions, and promoting bank products and services.**Responsibilities:**Provide excellent customer service through face-to-face interaction...

  • PT Customer Service Associate

    2 months ago

    Westfield, United States Berkshire Bank Full time

    **Position** : PT Customer Service Associate **Location** : Westfield, MA **Division:** Retail Banking **Department:** Various Branch Network **Reports to:** Financial Center Manager **Status:** Non-Exempt **Grade:** 4 **Pay Range:** $17.00 - $26.55 _Actual compensation within the pay range will be decided based on factors including, but not limited to,...

  • Customer Service Associate

    3 weeks ago

    Westfield, United States Berkshire Bank Full time

    Division: Retail Banking Department: Various - Branch Network Reports to: Financial Center Manager Status: Non-Exempt Grade: 4 Pay Range: $17.00 - $22.50 Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Location: Westfield, MA - 31...

  • Customer Service Associate

    4 weeks ago

    Westfield, United States Berkshire Bank Full time

    Division: Retail Banking Department: Various - Branch Network Reports to: Financial Center Manager Status: Non-Exempt Grade: 4 Pay Range: $17.00 - $22.50 Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Location: Westfield, MA - 31 Court St...

  • Rfp-brokerage client assistant 2

    1 month ago

    Westfield, United States Randstad Full time

    Randstad Strategic Accounts is looking for a business professional with a knowledge and proficiency working in the banking industry. We have a role that we are looking to fill for a contract position with a top tier bank in the financial industry. If you are interested in becoming part of a team where you can contribute to drive both personal and...

  • Customer Service Specialist, I

    1 week ago

    Westfield, United States Carrington Holding Company, LLC Full time

    Job DescriptionCome join our amazing team and work a hybrid schedule!The Customer Service Specialist I will be responsible for providing excellent customer service by answering a large volume of incoming calls and third party inquiries regarding existing real estate mortgage loans primarily handling inbound calls and outbound calls to borrowers due for...

  • Customer Service Specialist, I

    6 months ago

    Westfield, United States Carrington Holding Company, LLC Full time

    Job DescriptionCome join our amazing team and work a hybrid schedule! The Customer Service Specialist I will be responsible for providing excellent customer service by answering a large volume of incoming calls and third party inquiries regarding existing real estate mortgage loans primarily handling inbound calls and outbound calls to borrowers due for...