Part-Time Customer Support Specialist

3 weeks ago


Westfield, Massachusetts, United States Berkshire Bank Full time

**Job Overview:**

Berkshire Bank is seeking a detail-oriented and customer-focused individual to join our team as a Financial Services Associate. This role involves handling transactions, providing customer service, and promoting bank products and services.

**Responsibilities:**

  • Executes an extensive variety of customer transactions in accordance with Bank policy and procedures
  • Identify opportunities when processing transactions to meet clients' needs and refer opportunities to bankers
  • Acts as a significant deterrent of robbery and fraud loss to Bank by following procedures and regulations

**Requirements:**

  • High school diploma or equivalent
  • Prior transaction or teller experience preferred
  • Prior customer service experience preferred

**Estimated Salary:**

The estimated salary for this role is $17.00 - $26.55 per hour, based on location and experience.



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