Customer Service Representative
1 week ago
We are a dynamic and growth-oriented agency with a team of highly motivated individuals. Our team works hard to reach our goals together as a team and have fun while we are doing it. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers.
Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a Customer Relations Representative, you will be responsible for establishing customer relationships and following up with customers, as needed. You will also use a customer-focused, needs-based review process to educate customers about insurance options and develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Responsibilities- Establish customer relationships and follow up with customers, as needed.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
- Work in a team environment to achieve sales and customer service goals.
- Interest in marketing products and services based on customer needs.
- Excellent communication skills - written, verbal and listening.
- People-oriented.
- Detail oriented.
- Proactive in problem solving.
- Able to learn computer functions.
We offer a competitive salary and commission/bonus structure, as well as a comprehensive benefits package, including 401K, health benefits, paid time off, and flexible hours.
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