Work-from-Home Service Representative
3 weeks ago
Pear HR Solutions is seeking a highly motivated and organized Work-from-Home Service Representative to join our team. As a remote worker, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner, while working from the comfort of your own home.
As a Work-from-Home Service Representative, you will be required to use a computer and internet connection to access client systems and manage customer interactions. You will also be responsible for documenting customer communications and updating records as necessary. The ideal candidate will possess excellent communication and technical skills, as well as the ability to work independently in a remote setting. If you are a self-motivated professional who enjoys working from home and delivering exceptional customer service, we want to hear from you
Key Responsibilities:
- Handle customer inquiries and resolve issues in a professional and courteous manner.
- Use a computer and internet connection to access client systems and manage customer interactions.
- Document all customer communications and update records as necessary.
- High school diploma or equivalent required.
- 1-2 years of customer service experience.
- Excellent communication and technical skills.
- Ability to work independently in a remote setting.
- Bonus potential.
- Ongoing training and development opportunities.
- A supportive and collaborative team environment.
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