Home-Based Customer Care Associate

6 days ago


Paris, Texas, United States PEAR HR Solutions Full time

We are seeking a detail-oriented Home-Based Customer Care Associate to join our team at PEAR HR Solutions. As a Customer Service Representative, you will be responsible for handling customer inquiries and resolving issues via phone and email. This is a full-time, work-from-home opportunity with a competitive salary of $21.61 per hour.

About the Job:

The Home-Based Customer Care Associate will be responsible for providing exceptional customer service and support to our clients and customers. This includes handling customer inquiries, resolving issues, and maintaining accurate records and documentation.

Key Responsibilities:

  • Handle customer inquiries and resolve issues in a timely and professional manner
  • Maintain accurate records and documentation of customer interactions
  • Collaborate with internal teams to ensure seamless customer experience

Requirements:

  • High school diploma or equivalent required
  • 1+ year of call center experience preferred
  • Strong communication and problem-solving skills
  • Ability to work in a fast-paced environment

Benefits:

  • Competitive salary
  • Health & Welfare Benefit
  • Medical, dental, and vision insurance
  • Opportunity for advancement and growth
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