Sr Technology Solutions Manager

4 weeks ago

Bellevue, Washington, United States T-Mobile Full time

Be unstoppable with us

T-Mobile is a leader in innovation, and we're looking for a Sr Technology Solutions Manager to join our team. This role plays a critical part in navigating complex environments, bringing order to chaos through meticulous organization and attention to detail.

This Sr Technology Solutions Manager will excel in communicating at the executive level, summarizing complex technical concepts in clear, everyday terms. They will lead scoping discussions, determine technical feasibility, envision technical solutions, and establish the overall technical delivery strategy amidst intricate challenges.

Key Responsibilities:

  • Partner with business and technical teams to drive strategy, prioritization, approach, and goals of initiative.
  • Prepare high-level solution design presentations for business and org leadership review.
  • Serve as a SME of existing functionality for a channel.

Project Management:

  • Lead inception activities, including breakdown of business requirements and technical scope definition.
  • Partner with Senior level resources to define technology strategy approach for business process initiatives and to provide recommendations on scope delivery planning.
  • Serve as technical owner (accountable IT representative) and is responsible for technical stewardship of med to highly complex initiative.
  • Support the delivery of technology solutions within business processes by providing leadership in analysis, design, and project and product management.
  • Support issue triage on escalation resolution for technical solution issues. Owns solution decomposition and negotiation of support feasibility for cross-domain initiatives and solutions.
  • Accountable for technical solution delivery on initiatives, including scope negotiation, solution alignment, and timeline management.

Relationship and People Management:

  • Perform day-to-day management of business partner relationships on large and complex cross-domain initiatives.
  • Provide leadership in evolving the domain's core system solutions design and orchestrates solutions across domain teams.
  • Identify, analyze, and synthesize information, applying critical thought to present the information in a clear and meaningful way.
  • Partner across multiple IT teams and Business to ensure clarity on assessment impacts in alignment with scope of project or initiative.
  • Identify improvements, make critical decisions, and work with domain experts throughout the organization to implement solutions.
  • Multi-task while running business requests from end-to-end for core systems, in a demanding and rapidly-changing environment.

Requirements:

  • Bachelor's Degree or equivalent experience in Computer Science or Other Technical Field.
  • 7-10 years Related working experience.

Knowledge, Skills, and Abilities:

  • Communication: Communicates technical and functional solutions effectively and efficiently.
  • Ability to separate what is important from what is urgent and find the best path forward from among multiple scenarios.
  • Problem Solving: Sound problem-solver who can quickly process complex information and present it clearly and simply to a diverse audience.

Additional Information:

T-Mobile is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law.

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law.

At T-Mobile, our benefits exemplify the spirit of One Team, Together. A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental, and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off, and up to 12 paid holidays.

We don't stop there. Eligible employees can receive mobile service and home internet discounts, pet insurance, and access to commuter and transit programs. To learn about T-Mobile's amazing benefits, check out https://www.t-mobile.com/careers/benefits.

Never stop growing. T-Mobile doesn't have a corporate ladder – it's more like a jungle gym of possibilities. We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward.

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