Sales Operations Coordinator

1 day ago

Rochester, Michigan, United States Fraza Full time
Job Overview

Fraza is seeking a highly motivated and detail-oriented Sales Coordinator to join our team. As a Sales Coordinator, you will be responsible for the day-to-day new sales activity, new equipment inventory, and new equipment demos.

Key Responsibilities
  • Navigate through multiple vendor and internal systems to process, track, and monitor new sales orders.
  • Interface with various levels of sales, operations, and other functional groups to ensure orders flow appropriately.
  • Review all paperwork to validate services with customers and ensure accuracy.
  • Process all vendor documentation timely and accurately to ensure proper invoicing of equipment.
  • Open service work orders and oversee that all shop work is done completely and accurately.
  • Handle all necessary service and shipping paperwork to ensure units are complete and ready for delivery.
  • Obtain customer payment either by check or lease documents. Invoices once confirmed.
  • Maintain accurate tracking records for inventory.
  • Assist in Fraza inventory process and bank audits.
  • Coordinate the execution of equipment demonstrations from start to finish utilizing new inventory as well as rental and used equipment.
  • Provide administrative support to the sales team and sales coordination team as needed.
  • Additional projects as identified and assigned.
Requirements
  • Bachelor's degree in Business Administration or equivalent work experience.
  • Minimum 1 year experience in an administrative role.
  • Previous experience working in the material handling industry a plus.
  • Previous experience working with Salesforce or other CRM system.
  • Proven ability to provide accurate and thorough analysis with attention to detail.
  • Proficient in MS Office, with a focus on using Excel.
  • Capable of using ERP systems with knowledge of NDS a plus.
  • Detail oriented and customer focused.
  • Ability to troubleshoot and problem solve.
  • Excellent interpersonal and verbal communication skills.
  • Highly motivated, well-organized, and quality focused.
  • Must be a team-oriented professional who can handle multiple projects in a fast-paced environment.
  • A demonstrated ability to work well in a team environment, to be proactive, to work independently of day-to-day supervision.

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