Front Desk Sales Representative
3 weeks ago
We are seeking a highly motivated and organized Front Desk Sales Associate to join our team at DRIPBaR Bucks. As the face of our company, you will be responsible for managing client communications, welcoming clients, and introducing our services to walk-ins. Your primary goal will be to follow up with new sales leads and previous clients for booking services and selling memberships.
Key Responsibilities:
- Manage office communications, including phone calls, emails, and traditional mail.
- Collaborate with others to plan local events and initiatives.
- Schedule and manage clients and book medical consultations when required.
- Ensure all Front Desk systems and processes are adhered to, including member check-in, telephone inquiries, payment handling, delinquent account procedures, and customer care calls.
- Learn our IV drip services and offer suggestions for IVs or supplements based on client needs.
- Develop a consistent sales effort by promptly following up with new sales leads and previous customers with offers for services.
- Maintain and grow the total membership base and oversee all aspects of the membership sales process.
- Increase sales conversion rate and achieve client retention goals.
- Drive client referral program.
- Maintain social media sites and post regularly.
- Maintain top-notch cleanliness, appearance, and organization of the DRIPBaR and supply inventory.
- Manage and oversee all day-to-day operations and overall store performance.
- Recognize and respond to potential problems and take initiative to solve problems independently and creatively.
Qualifications:
- 2+ years of proven sales experience.
- Outstanding experience delivering high-quality customer service, excellent communication, organizational, social, and written skills.
- Exceptional communication and social skills.
- Excellent leadership and management skills to create a positive, successful environment for staff and clients.
- Highly organized with the ability to prioritize and multitask.
- Computer proficiency with MS Office programs: bonus – Zenoti familiarity.
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