Client Support Manager
1 week ago
We are hiring a Client Support Manager to lead our customer service team at RPG Gulf Gate Corp. This individual will be responsible for maintaining high levels of professionalism with clients and establishing a positive rapport with every caller.
The estimated salary for this position is $55,000 - $80,000 per year, depending on experience.
Key Responsibilities:
- Handle customer inquiries and complaints in a timely manner.
- Update customer information in the customer service database during and after each call.
- Collaborate with the management team to improve product knowledge and company policies.
- Provide information about products and services to customers.
- Arranging and confirming appointments as needed.
Desirable Qualifications:
- Previous experience in customer service, sales, or related fields.
- Appreciation for up-selling opportunities.
- Excellent written and verbal communication skills.
- Ability to work with multiple computer screens.
- Good memory and organizational skills.
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