Client Support Manager

1 week ago


Sarasota, Florida, United States RPG Gulf Gate Corp Full time
About the Role:

We are hiring a Client Support Manager to lead our customer service team at RPG Gulf Gate Corp. This individual will be responsible for maintaining high levels of professionalism with clients and establishing a positive rapport with every caller.

The estimated salary for this position is $55,000 - $80,000 per year, depending on experience.

Key Responsibilities:

  • Handle customer inquiries and complaints in a timely manner.
  • Update customer information in the customer service database during and after each call.
  • Collaborate with the management team to improve product knowledge and company policies.
  • Provide information about products and services to customers.
  • Arranging and confirming appointments as needed.

Desirable Qualifications:

  • Previous experience in customer service, sales, or related fields.
  • Appreciation for up-selling opportunities.
  • Excellent written and verbal communication skills.
  • Ability to work with multiple computer screens.
  • Good memory and organizational skills.

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