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Onsite Health Engagement and Education Specialist
2 months ago
At UnitedHealthcare, we're committed to simplifying the healthcare experience and creating healthier communities. As a Health Engagement Nurse, you'll play a critical role in promoting engagement in clinical/disease management programs, helping to improve member healthcare decisions.
This is an exciting opportunity for an experienced nurse to work with us, promoting health education and behavior modification, and connecting members with the appropriate resources. You'll be responsible for empowering members to make better healthcare decisions and delivering high-impact results.
Key Responsibilities- Educate members on health education and condition management, as well as plan specifics and member resources, in collaboration with OptumHealth.
- Referral of employees to available clinical programs, including premium designated physicians.
- Create, manage, and implement employer-specific programs based on employer needs.
- Monitor and analyze customer-specific health analytic data and develop targeted data-driven strategic plans and programs.
- Provide support to clinical programs, including clinical assessments, non-invasive biometric screenings, and associated health education and counseling.
- Clinical interface with facilities and providers for resolution of issues concerning members, benefit interpretation, program definition, and clarification.
- Knowledge of community resources for referral and community outreach.
- Registered Nurse with active and unrestricted license for the state of residence.
- 3+ years of clinical experience in a hospital, acute care, home health/hospice, direct care, or care management.
- Solid presentation skills with proven experience delivering group presentations and 1:1 coaching.
- Proficient in Microsoft Word, PowerPoint, and Excel, including the ability to navigate a Windows environment.
- Bachelor's degree in Nursing.
- Case management experience and/or Case Management Certification (CCM).
- 3+ years of experience in managed care with significant program management experience.
- Comfortable with individual and group presentations up to 50-100.
- Previous wellness/disease management, program promotion, education, and development experience.
- Diabetes education experience.
- Community outreach experience.
- Possess familiarity in data analysis (utilization/program outcomes) and reporting.
