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Student Financial Services Coordinator

2 months ago

Troy, Alabama, United States Troy University Full time

Job Summary

The Financial Aid Counselor position at Troy University is responsible for providing expert counseling services related to student financial aid to students and their families, ensuring they receive the necessary support to achieve their academic goals. This role involves processing financial aid paperwork, disseminating information regarding financial aid programs, and collaborating with various stakeholders to promote student success.

Key Responsibilities

  • Provide personalized counseling services to students and their families, addressing their financial aid concerns and needs.
  • Process and review financial aid applications, ensuring accuracy and compliance with university policies and regulations.
  • Develop and maintain relationships with students, faculty, and staff to promote a culture of student success and financial literacy.
  • Stay up-to-date with federal, state, and institutional financial aid regulations, making informed decisions to support students.
  • Collaborate with the admissions office to ensure a smooth transition for students from the admissions process to financial aid.

Requirements

To be successful in this role, you will need:

  • A bachelor's degree in a related field, such as higher education, counseling, or finance.
  • Excellent communication and interpersonal skills, with the ability to work with diverse populations.
  • Strong analytical and problem-solving skills, with the ability to interpret complex financial aid regulations.
  • Proficiency in financial aid software and systems, with the ability to learn new technologies quickly.