Sports Experience Specialist

4 weeks ago


Oceanside, California, United States Dick's Sporting Goods Full time

At Dick's Sporting Goods, we strive to create a positive impact on our customers' lives through sports. Our team is dedicated to providing exceptional shopping experiences by empowering athletes to achieve their dreams. We are committed to fostering an inclusive and diverse workforce that reflects the communities we serve.

We believe that our store teammates play a vital role in creating a memorable shopping experience for our customers. As a Sports Experience Specialist - Sales and Operations, you will be passionate about delivering top-notch service, upholding high brand and execution standards, and efficiently executing operational processes.

  • You will be responsible for greeting everyone, including teammates and customers, and proactively approaching athletes to understand their needs and support their shopping experience.
  • You will ensure that all merchandise and product received at the store is processed in accordance with established programs and procedures, and that the backroom is organized and maintained to facilitate easy access to merchandise in partnership with the Freight Flow/Operations Lead.
  • You will uphold company merchandising and presentation standards.
  • You will assist with the unloading of trucks, processing of freight, execution of transfers, RTVS, claims, freight processing, etc.
  • You will fulfill the company-defined customer experience by completing all processes according to our service level standards.
  • You will adhere to established policies and procedures related to safety, loss prevention, and standard operating procedures, maintaining confidentiality of all Company information.
  • You will create an inclusive store environment where everyone feels welcome, safe, and is treated with respect.
  • You will take an all-hands-on-deck approach to support the team across the store.
  • You will perform other tasks as assigned by management.

Teammate Traits:

Our teammate traits set the bar for great teammates, defining the behaviors that drive our business while ensuring a great teammate and athlete experience. Here are the traits we look for in our store teammates:

  • Ensures Accountability
  • Customer-Focus
  • Collaborative
  • Instills Trust
  • Decision-Quality/Decision-Making Abilities
  • Action-Oriented

Qualifications:

We are seeking individuals with prior retail sales, operations, maintenance, or customer-focused experience. You will also need to be able to stand, bend, stoop, reach, push, pull, and lift up to 35 pounds repetitively, work extended periods of time standing or walking, work at heights greater than 4 feet with the use of a ladder, aerial lifting device, or platform, and perform repetitive motions for short periods of time.

Targeted Pay Range: $16.50 - $23.50 per hour. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. We also offer a generous suite of benefits. To learn more, visit www.benefityourliferesources.com.



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