Automotive Finance Director

3 days ago

Urbana, Illinois, United States Urbana Autopark Full time
Job Title: Automotive Finance Manager

The Ed Napleton Automotive Group is seeking a highly skilled Automotive Finance Manager to join our team at Napleton Urbana Auto Park. As a key member of our finance team, you will be responsible for making credit decisions, submitting deals to our lenders for approval, and helping to bridge disconnects in the sales process.

Key Responsibilities:
  • Welcome customers to the store and transition them from Sales to Finance during their vehicle purchase process
  • Work directly with our employees and customers to develop relationships
  • Determine customer financing needs and payment options based on a consultative interview process
  • Present a fully transparent pricing menu to customers detailing their financing options and products
  • Process finance transactions and ensure 100% compliance with all state and federal laws and regulations
  • Follow up with customers to ensure satisfaction
  • Build rapport with customers to create a base of referrals
  • Set and achieve targeted sales goals
  • Gain superior product knowledge to effectively help customers
  • Ensure that all administrative processes are handled in a timely fashion and in compliance with company policy
  • Provide an exceptional customer experience to drive loyalty
Requirements:
  • High school diploma or equivalent
  • Proven ability to provide an exceptional customer experience
  • Ability to set and achieve targeted goals
  • Highly detail-oriented and organized
  • Prior Automotive Sales or F & I experience preferred
  • Demonstrated communication, consultative, interpersonal, and organizational skills
  • Experience and desire to work with technology
  • Valid in-state driver's license and an acceptable, safe driving record
  • 18+ years of age or older to comply with the company driving policy

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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