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Senior Credit Card Portfolio Manager

2 months ago

Columbia, Missouri, United States EquipmentShare Full time
About the Role

We are seeking a highly skilled and experienced Senior Credit Card Specialist to join our team at EquipmentShare. As a key member of our finance department, you will be responsible for the management of our corporate credit card portfolio, including daily administrative duties, customer service, auditing, and analytical reporting.

Key Responsibilities
  • Administrative Tasks: Manage the corporate credit card program, including issuing new cards, suspending and unlocking cards as necessary, canceling cards no longer needed, and changing card limits as needed.
  • Audit and Compliance: Create and build workflows to automate audit processes, analyze how workflows can be used in specific situations, and streamline, enhance, and maintain technical processes.
  • Customer Service: Provide excellent customer service, including responding to transaction-related disputes or potential fraud detected by the credit card service provider.
  • Reporting and Analysis: Create reports to monitor different types of spend, complete audits to ensure compliance with the corporate card policy, and initiate corrective actions as needed.
  • Communication: Work closely and communicate effectively with other corporate departments, including Accounts Payable, Accounting, Human Resources, Payroll, Business Analytics, People's Systems, Training, Legal, etc.
Why EquipmentShare?
  • Competitive Compensation: We offer a competitive salary and benefits package, including medical, dental, and vision coverage for full-time employees.
  • Professional Development: We provide opportunities for career and professional development, including conferences, events, seminars, and continued education.
  • Work-Life Balance: We offer generous paid time off (PTO) plus company-paid holidays and a stocked breakroom and full kitchen.
  • Wellness Initiatives: We offer state-of-the-art onsite gym facilities and instructor-led courses, as well as seasonal and year-round wellness challenges.
  • Community Involvement: We encourage volunteering and local charity initiatives, with 16 hours of paid volunteer time per year.
About You

We are looking for a highly motivated and experienced professional who is inspired by our mission to change an entire industry. As a Senior Credit Card Specialist, you will have the opportunity to grow with our company, achieve personal and professional success, and make a tangible difference in an industry that's long been resistant to change.

Requirements
  • Experience: At least 4+ years of previous preferred and corporate credit card and/or travel & entertainment experience.
  • Skills: Strong analytical and data management skills, excellent communication skills, both written and verbal, strong planning and organizational skills, and a high degree of confidentiality and professionalism.
  • Education: Bachelor's degree with courses in accounting, business, or equivalent experience.