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Customer Service Sales Representative

2 months ago


Rio Rancho, New Mexico, United States Delek US Holding Inc Full time

Location:
Rio Rancho, NM, US, 87124
JOB SUMMARY
The Retail Sales Associate plays a crucial role in ensuring the effective functioning of the retail establishment. This position entails managing inventory, upholding store cleanliness, delivering exceptional customer service, and executing financial transactions with precision.

Key Responsibilities:
1. Execute daily tasks to promote efficient store operations.
2. Replenish shelves and oversee inventory management.
3. Maintain a tidy and organized shopping environment.
4. Provide exemplary customer service and resolve customer inquiries.
5. Accurately and efficiently process financial transactions.
All responsibilities will align with the strategic vision of the organization.

This job description does not limit management's authority to assign or reassign duties and responsibilities at any time.

Compliance with Equal Employment Opportunity laws, HIPAA, ERISA, and other applicable regulations is mandatory.

EDUCATION AND EXPERIENCE
Consideration may be given to an equivalent combination of education and experience in lieu of the specified educational requirements.

Preferred candidates will have one (1) or more years of experience in a retail setting.
No specific licensure or certification is required.
JOB REQUIREMENTS
Demonstrating Ongoing Value
Ability to take initiative
Multitasking and Prioritization
Operational Excellence
Time Management
Exhibit proper customer service and sales techniques.
Adhere to company uniform policies.
Understand compliance with clocking in and out on the store's computer system.

Familiarity with the operation of cash registers, including taxable and non-taxable items, SNAP purchases, cash control policies, safe drop procedures, and the sale of lottery tickets, beer, wine, tobacco, and money orders is essential.

While this job description aims to provide a comprehensive overview of the role, it may not detail every task or responsibility required.

CORE COMPETENCIES
CHANGE AGILITY (LEVEL 1 DEVELOPING): Recognizes, initiates, and adapts to organizational changes that enhance effectiveness, efficiency, safety, and ultimately business outcomes.
COLLABORATION (LEVEL 1 DEVELOPING): Identifies connection points across the organization and collaborates effectively with others to achieve shared objectives.

DECISION MAKING (LEVEL 1 DEVELOPING): Recognizes connection points across the organization and collaborates effectively with others to achieve shared objectives.

DRIVE FOR RESULTS (LEVEL 1 DEVELOPING): Strives to meet challenging performance goals.
TEAM BUILDING (LEVEL 1 DEVELOPING): Cultivates trust, encourages openness, and provides support. As a team leader, selects and motivates a capable team.
BECOME PART OF THE ENERGY
Joining Delek is an exciting opportunity.

We are committed to attracting, retaining, and engaging top talent – individuals who prioritize teamwork and leadership.

We are driven by performance.
We value a commitment to excellence.
We emphasize teamwork.
We recognize and reward hard work and dedication.

Delek US is dedicated to offering more than just a job – we aim to assist you in building a career.

Since our establishment, our ability to recruit the right individuals has contributed to our impressive record of consistent growth and profitability.

With over 3,500 employees across nine states, we have assembled a diverse team of professionals dedicated to investing their time and expertise in one of the most dynamic downstream energy companies in the industry today.

Welcome to Delek US Holdings

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