Operations Team Lead
1 week ago
As Operations Team Lead at Precision Compounding Pharmacy, you will oversee daily operations in our fulfillment center and drive efficiency in select accounts. Your key responsibilities will include ensuring smooth workflows, supervising staff, and delivering exceptional customer service. Located onsite in Bellmore, NY, this role is part of the Operations department and reports directly to the Fulfillment Manager.
This leadership position involves overseeing task assignments, monitoring performance metrics, and driving continuous improvement initiatives. You will have the opportunity to:
- Oversee daily operations, set goals, assign tasks, and optimize workflows for maximum efficiency.
- Supervise team performance, attendance, and provide training and support to ensure staff success.
- Monitor and manage inventory levels, conducting regular checks to maintain optimal stock.
- Address and resolve customer inquiries promptly, ensuring timely order processing and exceeding customer expectations.
- Analyze operational processes, identify areas for improvement, and implement changes to enhance performance metrics.
- Maintain effective communication with staff and management, fostering a positive work environment that encourages collaboration and growth.
The ideal candidate should possess experience working with software such as pharmetika and PPI, along with strong soft skills like communication, leadership, and time management. Previous experience with Excel and/or WIP Reports would be beneficial.
We offer a competitive salary range of $85,000 - $110,000 per year, based on experience, to support your professional growth and well-being. In addition to a fulfilling career, you can expect:
- A comprehensive benefits package, including medical, dental, and vision coverage.
- A 401(k) retirement plan with employer matching contributions.
- A generous paid time-off policy, allowing you to recharge and pursue personal interests.
Precision Compounding Pharmacy values diversity and inclusion, providing an environment where diverse perspectives are celebrated and valued. We are committed to equal opportunity employment and welcome candidates from all backgrounds.
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