Branch Director of Home Health Operations

2 weeks ago


Columbia, South Carolina, United States CenterWell Home Health Full time

At CenterWell Home Health, we believe in the power of compassion, empathy, and understanding in delivering exceptional patient care. Our care teams are dedicated to providing personalized attention and support to each patient, helping them achieve optimal health outcomes and improve their overall quality of life.

The RN Clinical Branch Director is a critical member of our team, responsible for overseeing the day-to-day operations of our branch, driving operational efficiency, and promoting regulatory compliance. This individual will also work closely with the Clinical Manager(s) to ensure the delivery of high-quality patient care, support the growth of our patient base, and drive business development initiatives.

Main Responsibilities:

  • Develops, plans, implements, analyzes, and organizes operations for the branch.

  • Responsible for the delivery of care for all patients served by the branch by providing supervision and support to the Clinical Manager(s).

  • Works in conjunction with the Area Director of Operations or the AVP of Operations and Finance Department to establish the branch's revenue and budget goals.

  • Recognizes the clinical leadership and provides support and supervision to the Clinical Manager(s) to promote more effective performance and delivery of quality home care services.

  • Maintains office operations in an efficient, productive, effective, and organized manner, which provides a safe working environment for employees, meeting local ordinances and fire and safety regulations in compliance with company policies.

  • Conducts continuous quality improvement quarterly committee meetings, reviews all patient satisfaction data, and follows up on negative patient satisfaction surveys and follow-up visits with referral sources.

  • Communicates with the Area Director of Operations or the AVP of Operations for direction, problem-solving, and implementation of programs and protocols.

  • Partners with Sales Directors and Account Managers to meet budgeted admission goals. Participates in sales and marketing initiatives.

Benefits:

  • Competitive compensation and benefits package.

  • Opportunities for professional growth and development.

  • A dynamic and supportive work environment.

  • Recognition and rewards for outstanding performance.



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