Director of Patient Care Services
2 weeks ago
As a leader in home health care, CenterWell Home Health strives to deliver exceptional patient outcomes while fostering a culture of compassion, respect, and teamwork. We believe in empowering our staff to provide high-quality care that addresses the unique needs of each patient.
The RN Clinical Branch Director plays a vital role in shaping this vision by overseeing the day-to-day operations of our branch, driving operational efficiency, and promoting regulatory compliance. This individual will also work closely with the Clinical Manager(s) to ensure the delivery of high-quality patient care, support the growth of our patient base, and drive business development initiatives.
Main Responsibilities:
Develops, plans, implements, analyzes, and organizes operations for the branch.
Responsible for the delivery of care for all patients served by the branch by providing supervision and support to the Clinical Manager(s).
Works in conjunction with the Area Director of Operations or the AVP of Operations and Finance Department to establish the branch's revenue and budget goals.
Recognizes the clinical leadership and provides support and supervision to the Clinical Manager(s) to promote more effective performance and delivery of quality home care services.
Maintains office operations in an efficient, productive, effective, and organized manner, which provides a safe working environment for employees, meeting local ordinances and fire and safety regulations in compliance with company policies.
Conducts continuous quality improvement quarterly committee meetings, reviews all patient satisfaction data, and follows up on negative patient satisfaction surveys and follow-up visits with referral sources.
Communicates with the Area Director of Operations or the AVP of Operations for direction, problem-solving, and implementation of programs and protocols.
Partners with Sales Directors and Account Managers to meet budgeted admission goals. Participates in sales and marketing initiatives.
Benefits:
Competitive salary and benefits package.
Opportunities for professional growth and development.
A collaborative and supportive work environment.
Recognition and rewards for outstanding performance.
About Us:
CenterWell is dedicated to delivering high-quality patient care and services that address the unique needs of each individual. We pride ourselves on being a trusted partner in the healthcare industry, and we're committed to making a positive impact in the lives of our patients, colleagues, and communities.
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