Director of Patient Care Services

2 weeks ago


Columbia, South Carolina, United States CenterWell Home Health Full time

As a leader in home health care, CenterWell Home Health strives to deliver exceptional patient outcomes while fostering a culture of compassion, respect, and teamwork. We believe in empowering our staff to provide high-quality care that addresses the unique needs of each patient.

The RN Clinical Branch Director plays a vital role in shaping this vision by overseeing the day-to-day operations of our branch, driving operational efficiency, and promoting regulatory compliance. This individual will also work closely with the Clinical Manager(s) to ensure the delivery of high-quality patient care, support the growth of our patient base, and drive business development initiatives.

Main Responsibilities:

  • Develops, plans, implements, analyzes, and organizes operations for the branch.

  • Responsible for the delivery of care for all patients served by the branch by providing supervision and support to the Clinical Manager(s).

  • Works in conjunction with the Area Director of Operations or the AVP of Operations and Finance Department to establish the branch's revenue and budget goals.

  • Recognizes the clinical leadership and provides support and supervision to the Clinical Manager(s) to promote more effective performance and delivery of quality home care services.

  • Maintains office operations in an efficient, productive, effective, and organized manner, which provides a safe working environment for employees, meeting local ordinances and fire and safety regulations in compliance with company policies.

  • Conducts continuous quality improvement quarterly committee meetings, reviews all patient satisfaction data, and follows up on negative patient satisfaction surveys and follow-up visits with referral sources.

  • Communicates with the Area Director of Operations or the AVP of Operations for direction, problem-solving, and implementation of programs and protocols.

  • Partners with Sales Directors and Account Managers to meet budgeted admission goals. Participates in sales and marketing initiatives.

Benefits:

  • Competitive salary and benefits package.

  • Opportunities for professional growth and development.

  • A collaborative and supportive work environment.

  • Recognition and rewards for outstanding performance.

About Us:

CenterWell is dedicated to delivering high-quality patient care and services that address the unique needs of each individual. We pride ourselves on being a trusted partner in the healthcare industry, and we're committed to making a positive impact in the lives of our patients, colleagues, and communities.



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