Operations Manager

1 day ago


Farmington, Michigan, United States Otis Worldwide Corporation Full time
Job Summary

We are seeking a highly skilled Operations Manager to lead our field operations team. The successful candidate will be responsible for ensuring the smooth execution of service and maintenance projects, maintaining project schedules, and driving results-oriented action plans to address safety, callback rates, and technical support.

Key Responsibilities
  • Develop and implement project schedules to ensure timely completion and meet deadlines.
  • Lead the performance of field operations teams to achieve exceptional results.
  • Collaborate with cross-functional teams to identify and address operational inefficiencies.
  • Design and implement action plans to improve safety, callback rates, and technical support.
  • Monitor and analyze key performance indicators to inform strategic decisions.
Requirements
  • Proven experience in field operations management, preferably in the maintenance or service industry.
  • Strong leadership and project management skills.
  • Excellent communication and interpersonal skills.
  • Ability to analyze data and drive results-oriented action plans.
  • Knowledge of industry best practices and regulatory requirements.

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