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Donor Center Technician

2 months ago

Hot Springs National Park, Arkansas, United States Kedrion Biopharma Inc. Full time
About the Role

We are seeking a highly skilled and dedicated individual to join our team as a Donor Center Technician at Kedrion Biopharma Inc. This is an exciting opportunity to work in a dynamic and fast-paced environment where you will be responsible for ensuring the smooth operation of our plasma collection center.

Key Responsibilities
  • Customer Service: Provide exceptional customer service to donors, responding to their queries and concerns in a timely and professional manner.
  • Plasma Collection: Perform phlebotomy procedures, including venipuncture, to collect plasma from donors, ensuring compliance with Standard Operating Procedures (SOPs) and FDA guidelines.
  • Equipment Maintenance: Maintain and troubleshoot equipment, including personal digital assistants (PDAs), to ensure accurate recording of donor data and efficient operation of the center.
  • Donor Safety: Monitor the safety and well-being of donors during the plasma collection process, responding to any adverse reactions or incidents.
  • Center Operations: Facilitate donor flow, maintain a clean and efficient work environment, and ensure sufficient operating supplies are available.
Requirements
  • Education: High school diploma or equivalent required; phlebotomist certification preferred.
  • Experience: Minimum one-year phlebotomy experience in a customer service environment, such as a medical office, retail, or blood/plasma collection center.
  • Skills: Good communication and organizational skills, ability to work in a fast-paced environment, and physical stamina to perform repetitive duties.
What We Offer
  • Competitive Compensation: A competitive salary and benefits package, including medical, vision, and dental insurance, life and AD&D insurance, paid holidays, and PTO accrual.
  • Opportunities for Advancement: Opportunities for cross-training and advancement within the company.