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Technical Support Specialist

2 months ago

Odessa, Texas, United States Applied Industrial Technologies Full time

**About the Role**

We are seeking a highly skilled and motivated Customer Service Representative to join our team at Applied Industrial Technologies. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our clients.

**Key Responsibilities:**

• Provide timely and effective responses to customer inquiries and concerns

• Act as an inside sales partner to assist customers with a wide range of questions and problems

• Build and maintain strong relationships with customers to drive business growth and loyalty

• Collaborate with cross-functional teams to resolve customer issues and improve overall customer experience

• Develop and maintain knowledge of our products and services to provide accurate and informed support to customers

• Meet or exceed sales targets and performance metrics

**Requirements:**

• 1+ year of customer service or inside sales experience

• Excellent verbal and written communication skills, including English grammar

• Ability to lift up to 50 lbs.

• High school diploma or equivalent

• Valid driver's license and clean driving record

**What We Offer:**

• Competitive pay and bonus opportunities

• Comprehensive benefits package, including 401K, insurance, and time off

• Professional development and training opportunities

• Career paths in sales or management

• A dynamic and supportive work environment

**About Us:**

Applied Industrial Technologies is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. We serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.

**Equal Employment Opportunity:**

We are an equal employment opportunity employer and welcome applications from diverse candidates. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity, age, disability, protected veteran status, marital status, medical condition, or any other characteristic protected by law.