Parts Specialist

3 weeks ago

Fairview, Oklahoma, United States Parallel Ag Full time
{"Job Title": "Parts Professional", "Job Description": "Job Summary

Parallel Ag is seeking a highly motivated Parts Professional to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service, assisting customers in finding the parts they need, and supporting the work of other departments in the dealership.

Key Responsibilities
  • Offer legendary customer service to customers
  • Perform counter sales and answer customer inquiries
  • Daily parts orders and drop ship orders
  • Fills and prepares orders, via phone or in person, for shipment or for customer pickup
  • Ensures a workplace and warehouse are clean, safe and friendly work environment
  • Assists in addressing any discrepancies in parts inventory
  • Determines the proper mode of transportation for parts shipments
  • Able to use a forklift for loading and unloading cargo
  • Check in daily and stock orders as needed
  • Maintain team environment
Requirements
  • High School Diploma or GED is required
  • Strong oral and written communications
  • Proven ability to establish and maintain positive working relationships with co-workers, vendors and customers
  • Ability to professionally manage difficult customer situations
  • Must be able to work overtime
  • Parts experience in heavy equipment, agriculture or automotive industries preferred
  • Ability to lift a minimum of 40 pounds
  • Positive attitude and desire to work as a team player
  • Computer literate
  • Dedication, self-motivation, energetic with strong work ethic
  • Detail minded
  • Good ability to communicate both orally and in writing
  • Ability to work overtime, to include a Saturday rotation
  • Be available for 24 hour on call rotations
Commitments
  • Service Oriented - Our success revolves around customer service; we value service always as a priority.
  • Honesty & Integrity - We value honesty and integrity in every interaction whether it is with a customer or a coworker, no matter what.
  • Committed & Passionate - We are committed to our customers and the job they have to do. We are passionate in helping our customers achieve their goals
  • Communication - We strive to communicate to the best of our ability with customers, co-workers, manufacturers, and other stakeholders.
  • Family - We believe in family values including hard work, family time, and education. We treat everyone as if they are family.
  • Pride and Confidence - We are proud and confident in what we do and who we do it for.
Compensation and Benefits
  • Parallel Ag offers a generous compensation package with an uncapped commission
  • 401k retirement plan with company match
  • Health, Dental, Vision and Life insurance
  • Vacation and sick time off
  • Advanced training programs
  • Day shift, with a safe work environment
  • Parallel Ag is an Equal Opportunity Employer
Work Environment

The job will operate in various environments to include but not limited to, climate controlled inside the department/warehouse, outside and in weather.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk and hear. This job is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling and climbing. The employee must frequently lift and/or move items over 40 lbs. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

This is a full-time position. Days and Hours of work are Monday through Friday, 8:00 a.m. - 5:00 p.m.

"}

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