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Sales Representative

2 months ago

Zeeland, Michigan, United States Zeeland Standard Full time
Job Summary

We are seeking a highly motivated and customer-focused Sales Representative to join our team at Zeeland Standard. As a Sales Representative, you will play a critical role in driving sales growth and providing exceptional customer service to our clients.

Key Responsibilities
  • Respond to customer inquiries regarding product selection, placement of orders, prices, and quotations, complaints, and scheduling of deliveries and installations.
  • Initiate telephone calls to customers to generate sales and build relationships.
  • Obtain orders from customers and sales representatives; enter work order, credit return, return authorization, pick ticket, and service request; file paperwork accordingly.
  • Coordinate purchase and delivery of special products, obtaining information on pricing specifications, uses, and availability.
  • Manage schedules for projects by coordinating with outside sales, jobsites, and assigned customers.
  • Maintain stock levels on the sales floor and in the stockroom.
  • Research credits, returns, and late payments as needed.
  • Check on back orders and resolve any outstanding issues; solve billing problems and compile data for closing.
  • Handle special orders and advanced pricing; assist with pricing and special price lists.
  • Develop and grow professional relationships with customers.
  • Resolve jobsite issues and customer problems.
  • Comply with Company's attendance policy by maintaining regular and predictable attendance.
Requirements
  • High School Diploma or GED Required
  • 1-3 years in building material industry with basic knowledge of product and application Required
  • 1-3 years inside sales experience Preferred
Skills and Abilities
  • Ability to operate computer, calculator, and cash register.
  • Knowledge of building supplies, applications, related equipment, and/or construction industry.
  • Good interpersonal and customer relations skills and excellent oral and written communication skills.
  • Should be familiar with inventory and inventory control.
  • Must be able to walk throughout yards, plants, and offices.
Competencies
  • Accountability - holding self and others accountable to meet commitments.
  • Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
  • Courage - Stepping up to address difficult issues, saying what needs to be said.
  • Business Insight - Applying knowledge of business and the marketplace to advance the organization's goals.
  • Financial Acumen - Interpreting and applying understanding of key financial indicators to make better business decisions.
  • Builds Networks - Effectively building formal and informal relationship networks inside and outside the organizations.
  • Persuades - Using compelling arguments to gain the support and commitment of others.
Travel Requirements
  • 50% Ability to drive.