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Clinical Operations Coordinator

2 months ago

Wilmington, Delaware, United States Caring Hearts Homecare Full time
About the Job

Caring Hearts Homecare is seeking a skilled Office Nurse to join our team in a full-time capacity. As a key member of our clinical operations team, you will play a vital role in the intake process and day-to-day supervision of direct patient care.

Responsibilities
  • Referral Management: Assist in taking referrals and assigning patients to field staff, ensuring seamless coordination of care.
  • Patient Care Supervision: Follow up on referrals by contacting patients, physicians, family members, and other stakeholders to ensure timely and effective care.
  • HR Support: Assist in managing the HR needs of the clinical department, including notifying the Branch Manager/Administrator when new hires are needed to support growth plans.
  • New Hire Screening: Assist with new hire screenings and interviews of home health care personnel to ensure a high-quality team.
  • Clinical Policy Orientation: Orient professional staff to clinical policies and procedures, ensuring compliance and adherence to agency standards.
  • Additional Tasks: Perform other tasks as assigned to support the smooth operation of the clinical department.
Benefits
  • Competitive Pay
  • Paid Holidays
  • Paid Sick Days
About Caring Hearts Homecare

Caring Hearts Homecare is a Medicare/Medicaid-certified home health agency based in Wilmington, MA. We take a team approach to caring for our clients, working closely with clients, families, and physicians to provide customized and individualized high-quality care that meets the specific needs of each client.