Bakery Team Lead

5 days ago


Hyannis, Massachusetts, United States Whole Foods Market Full time
Job Summary

We are seeking a highly motivated and experienced Team Leader to join our Bakery Department at Whole Foods Market. As a Team Leader, you will be responsible for leading and developing a high-performing team, driving sales growth, and ensuring exceptional customer service.

Key Responsibilities
  • Team Leadership
    • Lead and develop a team of bakery associates to achieve sales and operational goals.
    • Provide coaching, training, and feedback to team members to enhance their skills and performance.
    • Maintain a positive and inclusive team culture that promotes open communication and collaboration.
  • Store Operations
    • Assist the Store Team Leader in analyzing sales data, identifying trends, and developing strategies to drive sales growth.
    • Work closely with the Store Team Leader to achieve operational goals, including inventory management, labor control, and regulatory compliance.
    • Ensure that all bakery operations are executed to the highest standards, including product quality, presentation, and safety.
  • Customer Service
    • Provide exceptional customer service, responding promptly to customer needs and resolving any issues that may arise.
    • Work with the Store Team Leader to develop and implement customer service initiatives that drive loyalty and retention.
  • Vendor Management
    • Develop and maintain strong relationships with bakery vendors to ensure timely and efficient delivery of products.
    • Work with vendors to resolve any issues or concerns related to product quality, pricing, or delivery.
  • Inventory Management
    • Assist the Store Team Leader in managing inventory levels, including ordering, receiving, and stocking bakery products.
    • Work closely with the Store Team Leader to ensure that inventory levels are optimized to meet customer demand.
  • Regulatory Compliance
    • Ensure that all bakery operations are in compliance with regulatory requirements, including food safety and sanitation standards.
    • Work with the Store Team Leader to develop and implement procedures to ensure regulatory compliance.
Requirements
  • Experience
    • At least 18 months of retail experience, with 6 months of supervisory experience.
  • Skills
    • Excellent leadership and communication skills.
    • Ability to analyze sales data and develop strategies to drive sales growth.
    • Strong inventory management and control skills.
    • Ability to work in a fast-paced environment and prioritize multiple tasks.
    • Knowledge of bakery operations and food safety regulations.
  • Physical Requirements
    • Ability to lift 50 pounds.
    • Ability to stand for long periods and walk up to 6 hours per day.
    • Ability to use tools and equipment, including knives, box cutters, and electric pallet jacks.

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