Public Desk Assistant

2 weeks ago


Schaumburg, Illinois, United States Schaumburg Township District Library Full time
Job Title: Public Desk Assistant

We are seeking a highly organized and customer-focused individual to join our team as a Public Desk Assistant at the Schaumburg Township District Library.

Job Summary:

The Public Desk Assistant will provide exceptional customer service to patrons, assist with reference services, and support the delivery of programs and services. This role requires strong communication and organizational skills, as well as the ability to work effectively in a team environment.

Key Responsibilities:
  • Provide reference services to patrons at the public service desk
  • Assist in delivering classes and programs to meet community needs
  • Assist in providing technology and equipment assistance to patrons
  • Handle financial transactions and maintain cash drawer
  • Set up equipment for library programs and public meetings
  • Maintain printers in Reference Department and replace toners upon request for Central Library
  • Keep apprised of Library programs, policies, and procedures, and building layout to assist patrons most effectively
  • Participate in relevant training, continuing education, and/or professional development
Requirements:
  • Bachelor's degree in a related field or equivalent knowledge and skill in areas related to the responsibilities of the position
  • Customer service experience is required
  • Knowledge of eBooks and reference resources
What We Offer:

The Schaumburg Township District Library is an Equal Opportunity Employer. We offer a competitive salary range of $16.06-$20.09 based on skills and qualifications.

Please submit your application by October 9, 2024, to be considered for this exciting opportunity.


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