Mobile Rental Agent

2 weeks ago


Mobile, Alabama, United States Enterprise Mobility Inc Full time
About the Role

We are looking for a motivated and organized individual to fill the position of Return Agent at our Mobile location. As a Return Agent, you will play a critical role in ensuring that our customers have a seamless and satisfying experience when returning their rental vehicles.

Your primary responsibilities will include greeting customers, reviewing rental charges, and providing information on transportation options. You will also be responsible for identifying any damage to the vehicle and completing a damage report if necessary.

To succeed in this role, you will need to be able to work effectively in a team environment, communicate clearly and professionally, and possess a strong attention to detail.

Key Responsibilities
  1. Provide exceptional customer service to all customers.
  2. Review rental charges and complete accurate transactions.
  3. Identify any damage to the vehicle and complete a damage report if necessary.
  4. Provide information on transportation options to the airport terminal.

Qualifications

  • High School Diploma or equivalent required.
  • Minimum 1 year experience in customer-facing roles.
  • Basic computer skills and knowledge of Microsoft Office products.
  • Able to work a variety of shifts, including weekends and holidays.


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